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Student Success Management


Automated Actions – New Feature Spotlight

This feature spotlight session will take a deep dive into Navigate’s new Automated Actions features and provide you with sample workflows for early adoption. We will also include recommended role permissions for end user access.

Re-Enrollment Recs: Quick Actions to Take in the Final Days of the Year

Despite all you have on your plate, there are some quick and easy tactics to take in Navigate and Starfish that you can check off your list before signing off for the winter break. Join us to find a tactic or two that you can on your campus!

Research and Services

Takeaways from CONNECTED21: Embedding Technology in the New Student Onboarding Experience

The annual CONNECTED conference is intended to bring institutions together to share best practices and lessons that they can implement when they return home to their campuses. Come hear how one institution, Goucher College, took immediate next steps to revamp their onboarding processes after attending the CONNECTED21 session “Embedding Technology in the New Student Onboarding Experience.”


CONNECTED21 Encore Presentation: Breaking the Stalemate: How to Overcome Entrenched Org Structures and Outdated Advising Policies

Join us for an encore presentation of Dr. Christina Hubbard’s research on student-centric advising organization, first presented at CONNECTED21 – EAB’s student success conference – in November 2021. The presentation will be followed by a live Q&A with Dr. Hubbard.

MySlice of Change: How Syracuse University Transformed Their People, Processes, and Technology to Create an Unsurpassed Student Experience

On most campuses, transformative student success work involves change: It often includes implementing new tools like Starfish or Navigate, redesigning advising or support processes, introducing new initiatives, or all of the above. Effective change management is essential for this important work to succeed, but many institutions struggle to overcome siloed structures and entrenched cultural resistance to change.

Strategies for Engaging Faculty in Student Progress Feedback Through Navigate and Starfish

Periodic faculty-provided progress feedback on student performance and engagement in the classroom is a foundational part of any early alert strategy. However, its often a challenge to know where to start with (or how to improve) faculty engagement in those feedback mechanisms.

Quick Reads

Navigating the Recovery

Read EAB’s white paper to learn about three pandemic ripple effects you should expect and four recommendations for how student success leaders should prepare.

72 Community College Outreach Campaign Ideas

Infographic Community College Outreach Campaign Ideas A targeted outreach campaign is an effort of focused, proactive communication to a population of students in need of a specific intervention or action. Navigate makes it easy to conduct a wide range of campaigns that help students stay on track across their entire college journey-from the first point […]

Everyone has a role to play in student mental health

Everyone has a role to play in supporting college students’ mental health. Beyond the counseling center, faculty and staff can also have an impact, but it’s crucial to define their roles and provide the right resources at the right time. This post details 4 ways to improve mental health support on your campus.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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