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Student Success Management


Making the Most of Your Intake Survey

Join us to explore how to make the most of your intake survey design and data to provide thoughtful, student-centered support throughout the term. In addition to survey and workflow best practices, we’ll highlight innovative examples of how Navigate and Starfish technology partners are using their intake survey functions.

Navigate Student Configuration Intensive

Join us this summer for guided workshops on all things Navigate Student! Attend these sessions to ensure your Navigate Student tools are set up optimally for the start of the Fall 2022 Term. Best suited for Intermediate/Advanced Content Administrators.

Research and Services

CONNECTED21 Encore Presentation: Missed Connections: What Research and Data Tell Us About the Need for Equity in Support Outreach

Join this session to learn strategies to improve student response to alerts and outreach, increase utilization of institutional support services, and reduce gaps in student success.


Strategies for Engaging Faculty in Student Progress Feedback Through Navigate and Starfish

Periodic faculty-provided progress feedback on student performance and engagement in the classroom is a foundational part of any early alert strategy. However, its often a challenge to know where to start with (or how to improve) faculty engagement in those feedback mechanisms.

Making the Most of Your Intake Survey

As students return to campus, many institutions deploy intake surveys to better understand their students’ needs. Are you asking the right questions the right way? Do you have a strategy to follow up and support students throughout the term based on what they share?

Returning to Campus: What the Pandemic Taught Us About Student Success and What Leaders Will Be Doing Differently This Fall

The pandemic transformed how institutions served students: through profound loneliness and loss, practitioners worked to connect students with the resources they needed to persist and pursued opportunities to improve the virtual student experience. In many cases, even the most skeptical campus partners were convinced that student success is about so much more than just what happens inside the classroom.

Quick Reads

Student Success Priorities 2022

This year, 240 leaders across the public, private, 2-year, and 4-year sectors responded to EAB’s survey to guide student success research. Explore our findings to understand how your challenges and student success priorities fit with industry trends.

How to support Black male students

Meacie Fairfax shares advice on how colleges can better support Black male students, as well as 5 guiding questions from Dr. Roderick Heath, director of the African American Male Initiative at North Carolina Central University.

Transfer students are key to recovering lost pandemic enrollment. Here are three ways you can improve transfer access.

Transfer students can help offset the effects of the enrollment contraction most colleges and universities have experienced during the pandemic. This blog outlines recent transfer trends in higher education and offers three ways to improve transfer access.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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