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Student Success Management


Automated Actions – New Feature Spotlight

This feature spotlight session will take a deep dive into Navigate’s new Automated Actions features and provide you with sample workflows for early adoption. We will also include recommended role permissions for end user access.

Re-Enrollment Recs: Quick Actions to Take in the Final Days of the Year

Despite all you have on your plate, there are some quick and easy tactics to take in Navigate and Starfish that you can check off your list before signing off for the winter break. Join us to find a tactic or two that you can on your campus!

Research and Services

Takeaways from CONNECTED21: Embedding Technology in the New Student Onboarding Experience

The annual CONNECTED conference is intended to bring institutions together to share best practices and lessons that they can implement when they return home to their campuses. Come hear how one institution, Goucher College, took immediate next steps to revamp their onboarding processes after attending the CONNECTED21 session “Embedding Technology in the New Student Onboarding Experience.”


Making the Most of Your Intake Survey

As students return to campus, many institutions deploy intake surveys to better understand their students’ needs. Are you asking the right questions the right way? Do you have a strategy to follow up and support students throughout the term based on what they share?

Disaggregating Navigate Appointment Data: How-to Use EAB Navigate’s Appointment Data Disaggregation Worksheet

In this follow up session, EAB’s student success team demonstrate how you can disaggregate Navigate appointment data to identify service access gaps across different social identifiers.

Disaggregating Data for Equity: How CSU Fullerton’s Advising Department Used Navigate Appointment Data to Translate Institutional Equity Goals Into Action

Across the past few years, schools in the CSU system have committed themselves to eliminating equity gaps across racial and economic demographics. As a result, CSU Fullerton’ Academic Advisement Center, which owns general education advising for all undergraduates, has dedicated extensive efforts to ensuring inclusion for Fullerton’s diverse student community.

Quick Reads

Navigating the Recovery

Read EAB’s white paper to learn about three pandemic ripple effects you should expect and four recommendations for how student success leaders should prepare.

72 Community College Outreach Campaign Ideas

Infographic Community College Outreach Campaign Ideas A targeted outreach campaign is an effort of focused, proactive communication to a population of students in need of a specific intervention or action. Navigate makes it easy to conduct a wide range of campaigns that help students stay on track across their entire college journey-from the first point […]

Everyone has a role to play in student mental health

Everyone has a role to play in supporting college students’ mental health. Beyond the counseling center, faculty and staff can also have an impact, but it’s crucial to define their roles and provide the right resources at the right time. This post details 4 ways to improve mental health support on your campus.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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