Topic Page

Student Success Management


CIO Specialty Summit

A small group of CIOs will be invited to join EAB at a roundtable to discuss their needs and priorities. As CIOs become more important in our work, we must learn from this stakeholder in order to better fulfill their needs and engagement them on the Student Success products. This session is limited to Chief Information Officers.

Next Generation Academic Planning Spring Migration Cohort

This cohort will consist of three webinars designed to familiarize institutions with Next Generation Academic Planning, understand their plans for template publishing and maintenance, and equip them with the information needed to complete the migration to Next Generation AP in Spring/Summer 2023. We recommend that at least one representative from each institution in the cohort join each session and sessions will be recorded for those not able to join live.

Research and Services

Navigating the Recovery: Building a Better Student Support Infrastructure for Tomorrow

This presentation will dig deeper into the data and share how institutions are using the opportunity to finally address student success challenges that have vexed us for years. Those that navigate the recovery well will find themselves stronger and better able to support students than they were before.


Strategies for Engaging Faculty in Student Progress Feedback Through Navigate and Starfish

Periodic faculty-provided progress feedback on student performance and engagement in the classroom is a foundational part of any early alert strategy. However, its often a challenge to know where to start with (or how to improve) faculty engagement in those feedback mechanisms.

Making the Most of Your Intake Survey

As students return to campus, many institutions deploy intake surveys to better understand their students’ needs. Are you asking the right questions the right way? Do you have a strategy to follow up and support students throughout the term based on what they share?

Disaggregating Navigate Appointment Data: How-to Use EAB Navigate’s Appointment Data Disaggregation Worksheet

In this follow up session, EAB’s student success team demonstrate how you can disaggregate Navigate appointment data to identify service access gaps across different social identifiers.

Quick Reads

Student Success Staffing in a Volatile Labor Market

This white paper offers six strategies for solving workforce challenges and retaining student-facing staff amid the higher education staffing crisis.

EAB’s Navigate Platform Now Supports Student Recruitment and Retention

EAB announced today an extension of its flagship student success technology, Navigate, to help colleges engage and enroll prospective students. The new Recruitment Management module enhances Navigate’s customer relationship management (CRM) capabilities and allows institutions to recruit and retain students with a single, unified platform.

How will we measure student success in the 2020s?

As we think about where student success is headed in the next decade, it’s useful to look back at where we’ve been. From guided pathways to student engagement and experience, this post reviews how our understanding of student success and success metrics has evolved by exploring the four big “lineages” of student success best practice.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

Subscribe to the student success blog

Keep up-to-date with our latest posts on student retention, equity, and success.

Our Products


A comprehensive student success management system that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment to graduation and beyond.

EAB asks you to accept cookies for authorization purposes, as well as to track usage data and for marketing purposes. To get more information about these cookies and the processing of your personal information, please see our Privacy Policy. Do you accept these cookies and the processing of your personal information involved?

Skip to toolbar