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Student Success Management


Feature Spotlight: New Data Exports in Navigate and Starfish

Join us for a walk through of how to set up and use new data exports, with examples and tips to help you get the most out of your data to better support students. This session is best suited to App Administrators, Tenant Administrators, and Program Owners.

Survey Configuration Training

During this session, we will be walking through the Survey Builder tool in the CAT. We will build a survey from start to finish and allow time for you to click along or ask questions. Recommended Audience: New Content Administrators

Research and Services

Navigating the Recovery: Building a Better Student Support Infrastructure for Tomorrow

This presentation will dig deeper into the data and share how institutions are using the opportunity to finally address student success challenges that have vexed us for years. Those that navigate the recovery well will find themselves stronger and better able to support students than they were before.


Disaggregating Data for Equity: How CSU Fullerton’s Advising Department Used Navigate Appointment Data to Translate Institutional Equity Goals Into Action

Across the past few years, schools in the CSU system have committed themselves to eliminating equity gaps across racial and economic demographics. As a result, CSU Fullerton’ Academic Advisement Center, which owns general education advising for all undergraduates, has dedicated extensive efforts to ensuring inclusion for Fullerton’s diverse student community.

Practice Deep-Dive Series: Breaking Down Silos Between Financial Aid and Student Success

EAB shares insight from research on how institutions can improve student success by better integrating financial aid and academic advising efforts.

The Student Success Strategy Playbook

American higher education has enjoyed a multidecade-long enrollment expansion that may soon come to an end. The recommendations in this report aim to help you and your leadership team reshape your student success strategy in preparation for the anticipated enrollment downturn of the 2020s.

Quick Reads

What the mental health crisis means for student success leaders

The pandemic affected student mental health in ways that could impact retention and student success for years. In this post, we analyze the magnitude of the crisis and share seven best practices for designing an effective mental health strategy for better supporting students in distress.

How to Build a Sustainable Model for Student Equity and Increase Student Success

UNC Charlotte adapted EAB’s institution-level equity audit framework to create their own annual health check of department-level practices. This will hold departments accountable for reviewing policies through an equity lens and keeping student equity an active priority.

Student Success Collaborative Awards

EAB recognized outstanding achievements in student success with the 2022 Student Success Collaborative Awards for Navigate and Starfish partners. The winners are leading the way in rethinking the student support model and using technology in creative ways to keep students on track to graduate.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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