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Student Success Management


Follow-Up Conversation: Your Role in Student Belonging and Coordinated Care

At the conclusion of the July 21st Executive Leadership Summit, many attendees voiced a desire to continue the conversation on student belonging and coordinated care. At this discussion, summit presenter Matt Mustard will lead the group through a follow-up discussion on this topic.

Quarterly Navigate Product Team Update

Join leaders from Navigate’s Product Management & Development team as they share what new innovations and improvements are coming next in Navigate. This session is best suited for Navigate Leadership Team members – Exec Sponsors, Program Owners, Value Leaders, and App Admins.

Research and Services

Making the Most of Your Intake Survey

Join us to explore how to make the most of your intake survey design and data to provide thoughtful, student-centered support throughout the term. In addition to survey and workflow best practices, we’ll highlight innovative examples of how Navigate and Starfish technology partners are using their intake survey functions.


CONNECTED21 Encore Presentation: Missed Connections: What Research and Data Tell Us About the Need for Equity in Support Outreach

Join this session to learn strategies to improve student response to alerts and outreach, increase utilization of institutional support services, and reduce gaps in student success.

How Winston-Salem State University Empowers Faculty and Staff to Use Navigate Data for Grants

Join Winston-Salem State University leaders Dr. Derick Virgil (Interim Dean, Student Success Collaborative) and Dr. Erin Lynch (Associate Provost of Scholarship, Research, and Innovation) to learn how they empower faculty and staff at their institution to enrich the merits of grant proposals with Navigate data.

CONNECTED21 Encore Presentation: Breaking the Stalemate: How to Overcome Entrenched Org Structures and Outdated Advising Policies

Join us for an encore presentation of Dr. Christina Hubbard’s research on student-centric advising organization, first presented at CONNECTED21 – EAB’s student success conference – in November 2021. The presentation will be followed by a live Q&A with Dr. Hubbard.

Quick Reads

Five steps to hardwire accountability for SSC implementation

Not every stakeholder buys into a broader vision without resistance or delay—and getting advisors to buy into SSC is no exception. Our latest post outlines five steps you can take to foster accountability for the SSC initiative among advisors on your campus.

What can we learn from first-year GPA?

More universities could be using one of the most basic student success indicators—first year GPA—to focus advising efforts and student success initiatives where they have the greatest impact. Discover three quick insights about first year GPA from SSC members.

How Georgia State University harnesses data to improve graduation rates

The vice provost at Georgia State University shares how the Student Success Collaborative helped them translate data into actionable items. Find out how the university has significantly narrowed the achievement gap by focusing advising resources on students in the “”Murky Middle.””


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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