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Student Success Management


CIO Specialty Summit

A small group of CIOs will be invited to join EAB at a roundtable to discuss their needs and priorities. As CIOs become more important in our work, we must learn from this stakeholder in order to better fulfill their needs and engagement them on the Student Success products. This session is limited to Chief Information Officers.

Next Generation Academic Planning Spring Migration Cohort

This cohort will consist of three webinars designed to familiarize institutions with Next Generation Academic Planning, understand their plans for template publishing and maintenance, and equip them with the information needed to complete the migration to Next Generation AP in Spring/Summer 2023. We recommend that at least one representative from each institution in the cohort join each session and sessions will be recorded for those not able to join live.

Research and Services

Navigating the Recovery: Building a Better Student Support Infrastructure for Tomorrow

This presentation will dig deeper into the data and share how institutions are using the opportunity to finally address student success challenges that have vexed us for years. Those that navigate the recovery well will find themselves stronger and better able to support students than they were before.


Takeaways from CONNECTED21: Embedding Technology in the New Student Onboarding Experience

The annual CONNECTED conference is intended to bring institutions together to share best practices and lessons that they can implement when they return home to their campuses. Come hear how one institution, Goucher College, took immediate next steps to revamp their onboarding processes after attending the CONNECTED21 session “Embedding Technology in the New Student Onboarding Experience.”

Making the Most of Your Intake Survey

Join us to explore how to make the most of your intake survey design and data to provide thoughtful, student-centered support throughout the term. In addition to survey and workflow best practices, we’ll highlight innovative examples of how Navigate and Starfish technology partners are using their intake survey functions.

CONNECTED21 Encore Presentation: Missed Connections: What Research and Data Tell Us About the Need for Equity in Support Outreach

Join this session to learn strategies to improve student response to alerts and outreach, increase utilization of institutional support services, and reduce gaps in student success.

Quick Reads

Our partners implemented strategic advising campaigns at 40 schools in 27 states. Here’s what we learned.

Read this post to see what we learned about using student success analytics to design effective strategic advising campaigns from the inaugural Navigate Data-Driven Student Support Cohort.

What the mental health crisis means for student success leaders

The pandemic affected student mental health in ways that could impact retention and student success for years. In this post, we analyze the magnitude of the crisis and share seven best practices for designing an effective mental health strategy for better supporting students in distress.

How to Build a Sustainable Model for Student Equity and Increase Student Success

UNC Charlotte adapted EAB’s institution-level equity audit framework to create their own annual health check of department-level practices. This will hold departments accountable for reviewing policies through an equity lens and keeping student equity an active priority.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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A comprehensive student success management system that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment to graduation and beyond.

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