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Student Success Management


Making the Most of Your Intake Survey

Join us to explore how to make the most of your intake survey design and data to provide thoughtful, student-centered support throughout the term. In addition to survey and workflow best practices, we’ll highlight innovative examples of how Navigate and Starfish technology partners are using their intake survey functions.

Navigate Student Configuration Intensive

Join us this summer for guided workshops on all things Navigate Student! Attend these sessions to ensure your Navigate Student tools are set up optimally for the start of the Fall 2022 Term. Best suited for Intermediate/Advanced Content Administrators.

Research and Services

CONNECTED21 Encore Presentation: Missed Connections: What Research and Data Tell Us About the Need for Equity in Support Outreach

Join this session to learn strategies to improve student response to alerts and outreach, increase utilization of institutional support services, and reduce gaps in student success.


How Winston-Salem State University Empowers Faculty and Staff to Use Navigate Data for Grants

Join Winston-Salem State University leaders Dr. Derick Virgil (Interim Dean, Student Success Collaborative) and Dr. Erin Lynch (Associate Provost of Scholarship, Research, and Innovation) to learn how they empower faculty and staff at their institution to enrich the merits of grant proposals with Navigate data.

CONNECTED21 Encore Presentation: Breaking the Stalemate: How to Overcome Entrenched Org Structures and Outdated Advising Policies

Join us for an encore presentation of Dr. Christina Hubbard’s research on student-centric advising organization, first presented at CONNECTED21 – EAB’s student success conference – in November 2021. The presentation will be followed by a live Q&A with Dr. Hubbard.

MySlice of Change: How Syracuse University Transformed Their People, Processes, and Technology to Create an Unsurpassed Student Experience

On most campuses, transformative student success work involves change: It often includes implementing new tools like Starfish or Navigate, redesigning advising or support processes, introducing new initiatives, or all of the above. Effective change management is essential for this important work to succeed, but many institutions struggle to overcome siloed structures and entrenched cultural resistance to change.

Quick Reads

CONNECTED21: EAB’s Conference for Student Success Leaders

EAB hosted CONNECTED, our student success conference, virtually for the second time due to the ongoing pandemic. EAB brought together thousands of the country’s most progressive and passionate student success leaders who utilize either Navigate or Starfish technologies. Explore the sessions and materials from the event to keep the conversation going with your colleagues.

A common equity blind spot: what higher ed leaders need to know about serving student-parents

Learn more about supporting student-parents in higher education and what steps your institution can take to improve student parent equity in this Q&A with the CEO and founder of Generation Hope, an organization that works with student-parents and their children while nationally advocating for their needs.

Building a holistic student support infrastructure with Navigate

In this five-video collection, Dr. Nora Clark-Giles from Frederick Community College and Michael Gage from Pueblo Community College share how they are using EAB’s Navigate to reform their student success strategy and meet the needs of today’s students.


Vice President, Technology Partner Success
Managing Director, Research Development
Associate Director, Strategic Research

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A comprehensive student success management system that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment to graduation and beyond.

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