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Information Technology

CIOs face intense pressure to lead digital transformation on their campuses. EAB can help you support institutional strategy by scaling digital services, safeguarding institutional vulnerabilities, and prioritizing technology investments.

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“EAB does the leg work for me when finding best practices that can be replicated at any campus regardless of size.” –Chief Information Officer, Pepperdine University

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Unless project portfolios created before the COVID-19 crisis emerged are re-prioritized, colleges and universities will misdirect resources and may weaken their COVID-19 response. Our scorecard template helps colleges and universities re-prioritize project portfolios to sustain the medium-term COVID-19 response.

As IT organizations pursue small- and large-scale transformations on their campuses, poor stakeholder communication can easily derail good faith efforts to implement, update, or decommission technology. This toolkit will help you identify stakeholders and develop targeted engagement strategies and messaging to drive successful change management.

As colleges and universities prepare for Spring semester, they must plan to continue employing the measures they diligently implemented in the Fall (e.g., enforcing masks, frequent testing, manual contact tracing) and work to strengthen their COVID-19 containment strategy in any way possible. Exposure notification apps – mobile apps that notify users of their exposure to other users who have tested positive for COVID-19 – can prove a valuable addition to any institution’s COVID-19 containment strategy.

While online learning is the most conspicuous part of this new reality, a quieter but arguably more successful achievement has been the ease with which institutions shifted overnight from campus-bound to remote administrative operations. To its surprise, higher education learned that it had an infrastructure and a workforce flexible enough to adopt new modes of work.

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