Content Type: Toolkit

Institutions rarely centralize a communication plan that coordinates the various emails, texts, calls, and letters reaching students after their deposit. An uncoordinated communication stream during this critical time period from deposit to matriculation creates a subpar enrollment experience, which contributes to summer melt and lower yield. This toolkit helps enrollment managers create and deliver a […]

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A balanced program portfolio advances the institutional mission, responds to market demands, and contributes to the bottom line. But without an effective method to review and realign the portfolio, institutions face an ongoing drain on their financial and reputational resources. This research brief offers four imperatives for transforming the program review process—laying the groundwork for […]

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