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Research Report

Engage shared services customers in the conversation around service expectations and ongoing performance

Faculty often equate physical proximity of support staff with service quality. Consequently, they fear that “distant” shared services will prioritize central projects, controls, and costs over academic unit needs.
Research Report

Academic Vital Signs Study

Explore 14 analyses to guide department-level strategy, root-cause diagnostic tools for academic unit leaders, and guidance for implementing regular departmental review processes.
Strategic Advisory Services
Research Report

Achieving Pathways Goals with Student-Centered Design

A growing number of college students arrive on campus with a limited understanding of how to progress efficiently to completion. Use this study to unlock your institution’s capabilities within the…
Strategic Advisory Services for Community Colleges
Blog

Essential guidance for exploring your institution’s legacies of racism

University leaders are feeling increasing pressure to grapple with histories of racism embedded in physical and cultural artifacts on campuses. To better understand how higher ed is exploring and confronting…
Higher Education Strategy Blog
Tool

Taking Space Offline

Learn how Bowling Green State University supported its long-term strategic goals with a new campus master plan; and how this reinvestment approach allowed the institution to adapt to a changing…
Strategic Advisory Services
Blog

How four schools engaged their entire campus for greater student success impact

Learn how four schools used technology to better engage existing campus stakeholders to see an immediate impact on student success.
Research Report

Building a Market-Smart Organizational Structure for University-Industry Partnership

With amplified interest in growing partnerships with companies, universities must evaluate their current partnership strategy and seek new ways to diversify and deepen their industry engagements. Read our brief to…
Strategic Advisory Services
Insight Paper

Structuring the President/Headmaster Emeritus Role

Independent schools with headmasters emeriti do not publish publicly available, formal policies—which implies that the headmaster emeritus role may be less defined or less common at independent schools than the…
Independent School Executive Forum
Blog

What role can student success technology play in improving equity?

Here are four ways to use technology to embed equity on your campus.
Infographic

Student Success Priorities 2022

This year, 240 leaders across the public, private, 2-year, and 4-year sectors responded to EAB's survey to guide student success research. Explore our findings to understand how your challenges and…
Navigate360
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