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Navigate360

Recruit, retain, and empower students in college and beyond with higher ed's most trusted CRM

More Than a Decade of Proven Results in Student Success

10M

students served

2-12%

typical retention rate improvement

3-15%

typical graduation rate improvement

Introducing Navigate360

Navigate360 is higher ed’s leading CRM. Trusted by more than 850 colleges and universities—and serving more than 10 million students—Navigate360 is a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

Staff Workflow & Automation

Empower Staff to Proactively Engage with Prospective and Current Students

Navigate360’s staff workflow and automation capabilities are designed to help your staff spend less time on routine tasks and more time directly with students. Features include:

  • Complete Student Profile
  • Coordinated Care Network
  • Cases & Referrals
  • Automated Alerts & Messaging
  • Two-Way SMS
  • Campaigns & Template Library
  • To-Dos
  • Appointments & Surveys
  • Events
  • Notes & Attachments
  • Faculty Progress Reports

NEW: Powered by AI

Navigate360 comes equipped with AI-powered capabilities to help free staff time for meaningful conversations with students and get students the answers they need quickly. AI capabilities include intuitive report building, message content generation, and a knowledge bot to connect students with resources quickly.

Native Integrations

Navigate360 can integrate with your SIS, LMS, email and calendar services, and the Common App.

Recruitment Management

Efficiently reach and engage prospective students and applicants through campaigns, analytics, and list management.

Student Engagement Hub

Empower Students to Take Charge of Their Own Success

As student expectations change, Navigate360’s Student Engagement Hub helps you connect with students where they are and on their terms. The student app—available for iPhone, Android, and on desktop—provides structure for the college journey and proactive guidance at students’ pivotal moments. Navigate360’s Student Engagement Hub also enables virtual student onboarding, surveys, and more. Features include:

  • iOS and Android Apps
  • Student Success Network
  • Campus Resources
  • Appointment Scheduling
  • Hand Raise
  • Document Center
  • Class Schedule

Additional Features of the Student Engagement Hub Include:

  • AI-Powered Knowledge Bot
  • In-App Messaging & Notifications
  • In-App Surveys
  • Program Advising
  • Career Match & Journeys
  • Holds Center
  • Study Buddies
  • Financial Planner
  • Program Explorer
  • Prospect Portal
Reporting & Analytics

Empower a Proactive Strategy

Navigate360’s suite of reporting and analytics tools empowers all users to identify opportunities for better student support. Dashboards continuously monitor student progress to help you make timely adjustments to your strategy. Templated reports offer accessible insight into ongoing advising activities, and data visualization tools let you prepare your own reports. Reporting and analytics features include:

  • AI-Powered Report Builder
  • Advanced Query Builder
  • Data Visualizer
  • Templated & Scheduled Reports
  • Automated Workflow from Reports
  • Population Health Analytics
  • Activity Analytics
  • Intervention Effectiveness Analytics
  • Historical Analytics
  • Predictive Model
  • Analytics Data Exports
The Student Success Collaborative

Connect with a Nationwide Network of Success Leaders

Partnering with EAB makes you part of the nationwide Student Success Collaborative, where you can learn from peer success leaders and share strategies that work. You’ll also have access to a decade’s worth of student success best practice research and tools to put practices into action.

"

Navigate360 is our mothership. It’s where we note every decision made, why we did something, when we met with someone. The transparency and accountability [it provides] is a gamechanger.

"

HEATHER SPEED, VICE PRESIDENT OF STUDENT SUCCESS,

PUEBLO COMMUNITY COLLEGE
"

Our work with Navigate360 across the last year helped us develop a philosophy of how we want to coordinate care for students.

"

LISA SETHRE-HOFSTAD, VICE PRESIDENT FOR STUDENT DEVELOPMENT & CAMPUS LIFE,

CONCORDIA COLLEGE
"

Working with EAB shifted our thinking in terms of coordination in that it’s very intentional. Our four-year graduation rates have increased dramatically.

"

STACEY BRADLEY, UNIVERSITY ORGANIZATIONAL EXCELLENCE OFFICER,

UNIVERSITY OF SOUTH CAROLINA
Meet the Navigate360 Team

Our higher ed experts become an extension of your team. In addition to the learning opportunities with the Student Success Collaborative, each of our partners works with a dedicated Strategic Leader who learns your organization and culture to steer your team to the right answers and resources.

Talk to Our Team
Ed Venit

Managing Director, Strategic Research

Specialties Student Success, Data and Analytics, At-Risk Students, Academic Advising, Administrative Efficiency and Effectiveness, Demographic Forecasting, Public-Private Partnerships
LaToya White

Managing Director, Student Success

Specialties Strategic Planning, Student Success, Performance Metrics, Process Improvement, Stakeholder Communication and Enfranchisement, Academic Advising, Accountability and Assessment

Transforming Support

With Navigate360, colleges and universities across the country are transforming student support. Hear one of our partners describe the scale and impact of a coordinated care network in his own words, including an over 200% increase in faculty issuing early alerts.

Ready to get started with Navigate360?

To speak with an expert or request a demo, please submit this form.

Latest Research and Insights

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