More Than a Decade of Proven Results in Student Success
2-12%typical retention rate improvement
3-15%typical graduation rate improvement
Navigate360 is higher ed’s leading CRM. Trusted by more than 850 colleges and universities—and serving more than 10 million students—Navigate360 is a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.
Empower Staff to Proactively Engage with Prospective and Current Students
Navigate360’s staff workflow and automation capabilities are designed to help your staff spend less time on routine tasks and more time directly with students. Features include:
- Complete Student Profile
- Coordinated Care Network
- Cases & Referrals
- Automated Alerts & Messaging
- Two-Way SMS
- Campaigns & Template Library
- Appointments & Surveys
- Notes & Attachments
- Faculty Progress Reports
NEW: Powered by AI
Navigate360 comes equipped with AI-powered capabilities to help free staff time for meaningful conversations with students and get students the answers they need quickly. AI capabilities include intuitive report building, message content generation, and a knowledge bot to connect students with resources quickly.
Navigate360 can integrate with your SIS, LMS, email and calendar services, and the Common App.
Efficiently reach and engage prospective students and applicants through campaigns, analytics, and list management.
Empower Students to Take Charge of Their Own Success
As student expectations change, Navigate360’s Student Engagement Hub helps you connect with students where they are and on their terms. The student app—available for iPhone, Android, and on desktop—provides structure for the college journey and proactive guidance at students’ pivotal moments. Navigate360’s Student Engagement Hub also enables virtual student onboarding, surveys, and more. Features include:
- iOS and Android Apps
- Student Success Network
- Campus Resources
- Appointment Scheduling
- Hand Raise
- Document Center
- Class Schedule
Additional Features of the Student Engagement Hub Include:
- AI-Powered Knowledge Bot
- In-App Messaging & Notifications
- In-App Surveys
- Program Advising
- Career Match & Journeys
- Holds Center
- Study Buddies
- Financial Planner
- Program Explorer
- Prospect Portal
Empower a Proactive Strategy
Navigate360’s suite of reporting and analytics tools empowers all users to identify opportunities for better student support. Dashboards continuously monitor student progress to help you make timely adjustments to your strategy. Templated reports offer accessible insight into ongoing advising activities, and data visualization tools let you prepare your own reports. Reporting and analytics features include:
- AI-Powered Report Builder
- Advanced Query Builder
- Data Visualizer
- Templated & Scheduled Reports
- Automated Workflow from Reports
- Population Health Analytics
- Activity Analytics
- Intervention Effectiveness Analytics
- Historical Analytics
- Predictive Model
- Analytics Data Exports
Connect with a Nationwide Network of Success Leaders
Partnering with EAB makes you part of the nationwide Student Success Collaborative, where you can learn from peer success leaders and share strategies that work. You’ll also have access to a decade’s worth of student success best practice research and tools to put practices into action.
Navigate360 is our mothership. It’s where we note every decision made, why we did something, when we met with someone. The transparency and accountability [it provides] is a gamechanger."
HEATHER SPEED, VICE PRESIDENT OF STUDENT SUCCESS,PUEBLO COMMUNITY COLLEGE
Our work with Navigate360 across the last year helped us develop a philosophy of how we want to coordinate care for students."
LISA SETHRE-HOFSTAD, VICE PRESIDENT FOR STUDENT DEVELOPMENT & CAMPUS LIFE,CONCORDIA COLLEGE
Working with EAB shifted our thinking in terms of coordination in that it’s very intentional. Our four-year graduation rates have increased dramatically."
STACEY BRADLEY, UNIVERSITY ORGANIZATIONAL EXCELLENCE OFFICER,UNIVERSITY OF SOUTH CAROLINA
Work with student success experts
Our higher ed experts become an extension of your team. In addition to the learning opportunities with the Student Success Collaborative, each of our partners works with a dedicated Strategic Leader who learns your organization and culture to steer your team to the right answers and resources.Talk to Our Team
Managing Director, Strategic ResearchSpecialties Student Success, Data and Analytics, At-Risk Students, Academic Advising, Administrative Efficiency and Effectiveness, Demographic Forecasting, Public-Private Partnerships
Managing Director, Student SuccessSpecialties Strategic Planning, Student Success, Performance Metrics, Process Improvement, Stakeholder Communication and Enfranchisement, Academic Advising, Accountability and Assessment
With Navigate360, colleges and universities across the country are transforming student support. Hear one of our partners describe the scale and impact of a coordinated care network in his own words, including an over 200% increase in faculty issuing early alerts.
Ready to get started with Navigate360?
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