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Blog

Why customer service matters for community colleges

While we might not always think of students as “customers,” the reality is that their experiences as consumers shape their expectations for how they interact with colleges. In order to…
Community College Blog
Event

Student Success Collaborative Roundtable for Chief Information Officers

A small group of CIOs will be invited to join EAB at a roundtable to discuss their needs and priorities. As CIOs become more important in our work, we must…
Research Report

Increasing Retention Rates for Black and Latino Men

This study examines results of a survey conducted on Black and Latino male students at UT Knoxville and identifies ways to improve sense of belonging and student outcomes.
Strategic Advisory Services
Blog

How 3 institutions successfully raised funds for student mental health support

This blog explores how three institutions leveraged insights from attending EAB’s Student Mental Health and Well-Being Collaborative to successfully raise funds for student mental health support.
Higher Education Strategy Blog
Research Report

Parent and Family Affinity Groups

This study explores how the University of Alabama brings Black families together to share resources and community.
Strategic Advisory Services
Event

Quantifying the Impact of Your Student Success Initiatives (Part 2)

In this second session, we will focus on the backend of the process – analyzing and reporting on the outcomes of your initiatives. We will dive deeper into using the…
News

Preston Named To Student Success Post

Preston will play a prominent role in student success efforts including oversight of EAB Navigate, Texas State’s new student success technology platform, and provide leadership in creating a collaborative university-…
San Marcos Daily Record
Partner Story

How California State University, Fullerton Narrowed Their Equity Gap and Saw a $29.4M Return on Student Success Investments

California State University Fullerton built new Student Success Centers across campus, where staff use Navigate to monitor and connect with students, as well as engage and supplement faculty in supporting…
Blog

Student Readiness Challenges are Here to Stay. Is Your Institution Prepared to Tackle Them?

EAB research identified four dimensions of student readiness that institutions must prepare to address both today and across the next decade.
Higher Education Strategy Blog
Event

Five Insights for Taking a Holistic Approach to On-Campus Student Success

This presentation outlines five critical insights for taking a more holistic approach to on-campus student success and five imperatives for investing in data disciplines, staffing models, academic policies, and technology…
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