This study outlines top-of-mind considerations and strategies for identifying core performance metrics for each administrative unit, as well as methods to set principled action triggers. Download the complete publication to learn more.
Executive summary
Many chief business officers cite a lack of credible data as an impediment to many of their top priorities, including cost-savings initiatives, process improvement efforts, and resource allocation. However, surveys on institutional data management in higher education uniformly show that colleges and universities are tracking more data than ever before, largely due to increased regulatory requirements.
An overwhelming array of metric options
The first challenge to effectively leverage data to drive change is picking the handful of core metrics that best measure unit performance.
Given the countless ways to measure performance, unit leaders often struggle to choose the metrics that truly evaluate operational effectiveness.
Units that track the wrong metrics may waste time on insignificant issues or miss an emerging problem. Worse yet, units that track all possible metrics rather than a manageable set of core measures often fail to extract actionable information, leading to diluted improvement efforts.
This resource requires EAB partnership access to view.
Access the research report
Learn how you can get access to this resource as well as hands-on support from our experts through Strategic Advisory Services.
Learn More