Veronica Wooten
Associate Director, Technology Partner Services
Veronica is a consultant on the Technology Partner Services team at EAB. In this role, she works with partners implementing new Starfish technologies for their institutions. Veronica strives to be informative, insightful, and engaging as she guides partners through data requirements; configuration decisions; and training considerations needed to successfully launch the solution.
Veronica was previously an academic counselor at a large, public research university in Kentucky. It was there that she became a student success champion and developed an appreciation for the ways in which technology could be used to facilitate meaningful connections with students.
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Area of Expertise
- Student Success and Experience
- Specialties
- Student Success, Process Improvement, Academic Advising
Upcoming Events
Roundtable
Starfish Summer School 2024
Starfish Admins and friends are encouraged to join the Services Team for Starfish Summer School. This series is designed to provide in-depth administrator training on features and functionality that will set your students and institutions up for success in the coming academic year.
Roundtable
Starfish Messaging Services Implementation Series
Using text notifications can be an effective way to prompt your students to take action. In this roundtable, we will review the Starfish Messaging Service; discuss the data required to implement the feature; and share best practices on configuring your messaging to promote student follow-up. Join us to prepare to launch this feature in the upcoming term for your students!
Roundtable
Starfish Messaging Services Implementation Series
Using text notifications can be an effective way to prompt your students to take action. In this roundtable, we will review the Starfish Messaging Service; discuss the data required to implement the feature; and share best practices on configuring your messaging to promote student follow-up. Join us to prepare to launch this feature in the upcoming term for your students!
Office Hours
Starfish Office Hours
Starfish Office Hours provides the opportunity for tenant administrators to connect with peers from other institutions and the consultants on the Services team. During office hours, admins discuss platform questions and share ideas related to adoption, promotion, and feature configuration.
Roundtable
Starfish New Administrator Onboarding
Onboarding series for Starfish administrators. Designed to provide new Tenant Admins (App Admins) foundational knowledge about Starfish administration, and tools available to assist them. The series will include an overview of the EAB Starfish teams, an introduction to the Community, and the resources available online to support their continued learning.
Roundtable
Starfish New Administrator Onboarding
Onboarding series for Starfish administrators. Designed to provide new Tenant Admins (App Admins) foundational knowledge about Starfish administration, and tools available to assist them. The series will include an overview of the EAB Starfish teams, an introduction to the Community, and the resources available online to support their continued learning.