Fiona Cavise
Director, Technology Partner Support
Fiona has been working with the Navigate360 Platform for 8+ years. As a Director on the Technology Partner Support Team, she focuses on developing and facilitating training programs for Application and Content Administrators. The goal for these programs is to ensure that administrators have resources at their fingertips for optimal Navigate360 set-up and use at their institution.
Prior to joining the Partner Support Team, Fiona oversaw Navigate360 implementations for more than 20 institutions. Outside of her work at EAB, Fiona likes to dance, box, try new baking recipes, and spend time outdoors.
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Area of Expertise
- Student Success and Experience
- Specialties
- Customer Service, Process Improvement, Project Management, Student Success
Upcoming Events
Cohort
Workshop Cohort: Journeys
This virtual cohort will take a deep dive into the Journeys feature available in Navigate360.
Office Hours
Feature Focus: Recruitment Success
Join us for this limited series focused on the Recruitment Success technology. Each session will focus on a specific Recruitment Success topic or feature – there will be time for question and answer. This limited series will include monthly sessions through the end of May, 2025.
Office Hours
Navigate360 App and Content Admin Office Hours
Join product experts from the EAB Partner Support team and fellow App Admins and Content Admins to talk through platform questions and hear from your peers! During these interactive sessions, app admins will be able to ask questions of EAB members and other partners. Sometimes, Office Hours will focus on a specific Navigate360 topic
Roundtable
Feature Focus: Course Planning Agent
Introducing - Course Planning Agent (formerly known as Program Advising Bot), Navigate360's new AI powered feature designed to make academic planning easier, more personalized, and more efficient for both students and advisors.
Cohort
Navigate360 Analytics in Action
This three-part session is an opportunity for you to advance your institution's use of Navigate360 analytics tools and data to tailor support to student needs.
Office Hours
Navigate360 App and Content Admin Office Hours
Join product experts from the EAB Partner Support team and fellow App Admins and Content Admins to talk through platform questions and hear from your peers! During these interactive sessions, app admins will be able to ask questions of EAB members and other partners. Sometimes, Office Hours will focus on a specific Navigate360 topic