Strategy Spotlight: How to Process Map Your Transfer Student Experience (Part II)

This session is the second of two Strategy Spotlights focused on process mapping. Attendees learned about East Carolina University (ECU)’s thorough process mapping of their transfer student experience in the first session. In this session, attendees will learn how to conduct process mapping of their own. We’ll share resources and strategies to better understand your institution’s transfer student experience and identify improvement opportunities.

Attendees will:

• Learn how to process map their transfer student experience
• Receive resources to support this effort
• Have opportunities to ask questions in the session

Session

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• Tuesday, February 25, 2025 | 2:00 p.m. – 3:00 p.m. Eastern Time

Explore Our Resources

• Transfer Maturity Curve and Strategic Resources