Navigate360: Better Student Outcomes, Powered by Responsible AI
EAB does AI differently.
While other companies are promoting their next shiny feature, we embed AI in proven systems and workflows, like our proprietary Coordinated Care Network, to drive faster results and stronger student outcomes. Built on decades of research and billions of data insights, Navigate360 AI has unmatched context to support every student journey. It’s AI that works with and for your teams—differently.
What Makes Navigate360 AI Different?
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Unmatched Context for Every Student Journey
Navigate360 captures more student data than any other CRM—integrating SIS, LMS, and other engagement signals into a single context-rich view. Our AI is fueled by this context, providing more accurate risk detection and better recommendations.
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Research Backed, Responsible AI
Our AI is built on 20+ years of research and informed by a Collaborative of 850+ higher education institutions. This experience shapes a principled AI approach grounded in fairness and transparency.
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More Capacity for High-Impact Conversations
Each Navigate360 staff user gains back 10+ hours per week by letting our AI handle routine tasks. Because our AI comes fully embedded in Navigate360 workflows, there’s nothing new to learn, just less busywork.
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Immediate Value, Customizable Approach
Navigate360 AI comes ready to deliver value on Day 1, with pre-built agents that support enrollment, retention, and more. But it’s also highly customizable to your unique processes, with expert EAB support at every step.
Expand your team’s capacity 25%+ by letting our AI handle routine tasks
The Navigate360 AI Assistant for Staff is a daily helper that owns a variety of tasks so your team can focus on bigger priorities. The AI Assistant:
- Drafts, sends, and manages campaigns for your target audiences
- Finds the data you need in a fraction of the time
- Preps for student meetings with digestible insights
- Improves your recruitment outreach with a nuanced understanding of prospective student interests
- Creates course plans in minutes based on student progress and interests
- Transcribes recorded appointments for easy note taking
Drive enrollment and retention by providing the 24/7 support students need and expect
The Navigate360 AI Assistant for Students is a game-changing 24/7 assistant that helps students navigate their college journey and get help the moment they need it. The AI Assistant:
- Suggests and schedules appointments with the right support team member
- Manages to-dos and alerts students to upcoming events
- Finds courses that speak to students’ interests and align with their degree progress
- Ensures students get quick, accurate answers around the clock
AI that works behind the scenes—so no student slips through the cracks
Designed based on best practice research and billions of data insights, the AI Smart Network monitors student engagement signals and launches AI-powered automations, so you can support more students and eliminate more barriers—without creating extra work for your staff.
The AI Smart Network can:
- Track grades and LMS activity to prompt alerts, to-dos, and campaigns
- Spot signals of enrollment melt to deliver reminders, outreach, and appointments for prospects
- Monitor gaps in financial aid to send referrals to the financial aid office
- Identify student interests to assign journeys and initiate outreach that drive further engagement
- And more—leverage our pre-built and custom automations across student, prospect, and alumni workflows
EAB Resources to Design Your AI Strategy
The AI-powered student success journey
Student success teams are already using AI on a daily basis. Here’s what institutions need to know.
