Navigate360 Enrollment CRM for Community Colleges
Proven Results from a Trusted Partner
10M+
students supported by Navigate360
450+
community colleges work with EAB
$8.8M
additional tuition revenue in two years at Central Virginia Community College
Break Through Your Enrollment Bottleneck with the Right CRM
Navigate360 Enrollment CRM empowers your team to move from reactive follow-up to proactive engagement. Built on decades of research, this proven and trusted platform uses responsible AI to streamline applications, personalize outreach, and pinpoint prospects who need attention before challenges arise. With seamless integration into EAB’s leading student success platform, you’ll create a connected experience that boosts yield, reduces staff workload, and ensures no student slips through the cracks.
Give Prospects the Tools to Seamlessly Apply and Track Their Progress
Navigate360 Enrollment CRM gives prospects the clarity and confidence they need to stay on track with real-time updates, customized communication, and easy access to support—all in one place. Interactive tools allow students to start off their journey with confidence.
- Live application updates to stay informed
- Enhanced applicant portal with new self-service options
- Invites to connect to staff and attend events
- Appointment scheduler
- Personalized outreach and to-dos
- Nudges and reminders to stay on track
- Easy-to-find resources to ensure a smooth experience from inquiry to enrollment and beyond
- AI Assistant to provide prospects 24/7 support
Transform How Your Staff Engage and Support Prospective Students
When staff spend less time on tasks and more time with students, enrollment thrives. Navigate360 Enrollment CRM reduces burnout and boosts impact by streamlining application tracking and outreach. With the Navigate360 Enrollment CRM, your team can:
- Collaborate seamlessly with shared content tools and templates
- Optimize prospect and contact management to boost team efficiency
- Create tailored outreach campaigns quickly and confidently
- Engage students with event invites and personalized connection opportunities
- Track applicant progress and outcomes in a centralized funnel view
- Automate task queues and workflows to keep students on track with requirements
- Import data from external sources to centralize application information
- Monitor real-time yield, activity trends, inquiries, and prospect engagement in one place
- Gain actionable insights with enhanced reporting and custom dashboards
Responsible AI that Works With and For Your TeamsÂ
Boost your team’s impact and elevate every student experience with responsible AI built for higher education. By automating routine work and personalizing support, AI helps students get the information they need when they need it and enables staff to focus on the relationships that drive enrollment success.
The AI Assistant for Staff:
- Manages application queues with workflow automation capabilities
- Generates personalized student communications through the content creation agent
- Finds the data you need in a fraction of the time
- Preps for prospective student meetings with digestible insights
- Improves your recruitment outreach with a nuanced understanding of prospective student interests
- Uses natural language prompts to generate reports, delivering results quickly and saving time
- Deploys AI built on your institution-specific materials
The AI Assistant for Students:
- 24/7 chat support
- Suggests and schedules appointments with the right support team member
- Manages to-dos and alerts students to upcoming events
- Ensures students receive quick, accurate answers around the clock
Access a Year-over-Year Comparison of Your Enrollment Funnel to Turn Data into Actionable Insights
Give every team member the tools to understand and use data with confidence. Easy-to-read reports and dashboards show what’s working, where to focus, and how to better support prospective students.
- Monitor prospect and student data to identify opportunities and adjust strategies
- Create reports instantly with natural language prompts for quick, clear insights
- Access custom reports to track enrollment performance and success
- Visualize key trends through dynamic dashboards that continuously monitor progress
Leverage a Growing Network of Peers and Experts for Practical, Collaborative Support
When you partner with EAB, you join a nationwide network of institutions that learn from one another and share strategies that work. You’ll gain access to a decade of best-practice research and practical tools to turn insights into results while collaborating with peers on proven approaches to enrollment success.
With Navigate360 Enrollment CRM, you’ll get wraparound support that simplifies implementation, sharpens your strategy, and ensures your team is supported every step of the way.
Ready to get started?
Schedule time with our team for a custom demo tailored to your enrollment goals, recruitment workflows, and current CRM needs.
During your demo, we’ll show:
• How Navigate360 connects admissions, marketing, financial aid, and enrollment operations around shared data, workflows, and reporting to improve follow-up and drive yield
• How EAB supports partners through CRM transitions, implementation, user training, and ongoing strategy guidance
Latest Research and Insights
5 ways community colleges can scale personalized enrollment outreach
Five tips to recruit community college students for this fall (and beyond)
