Navigate360 Enrollment CRM
A Trusted Partner to Enrollment Leaders
35+
years of enrollment expertise working with VPEMs across 1,200+ institutions
850+
successful CRM implementations, including hundreds of CRM transitions
$8.8M
additional tuition revenue in two years for one Enrollment CRM partner
Build a More Connected Student Enrollment Journey
The Navigate360 Enrollment CRM empowers your team to enroll more undergraduate students by shifting from reactive follow-up to proactive engagement at scale. Built on decades of enrollment research, it uses responsible AI to streamline application management, personalize outreach, and seamlessly engage with more prospects. The Navigate360 Enrollment CRM boosts yield, increases staff capacity, and ensures no prospective student falls through the cracks.
What Makes EAB’s Enrollment CRM Different?
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Hands-on support for painless, 100-day implementation
Changing CRMs is hard. We’ve helped hundreds of schools switch by leading data migration, configuration, obboarding, and training—so your team gets up and running quickly, often in less than 100 days.
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Configurable, not complex.
Enrollment teams need flexibility, not systems that are overwhelming to use and require third-party consultants to manage. Navigate360 offers the breadth of capabilities you need, delivered through an intuitive, configurable experience.
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The only enrollment CRM with responsible, embedded AI.
Our approach to AI is fast and innovative, but also responsible and human-backed. Navigate360 AI is also fully embedded into staff workflows to increase capacity by 25%.
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Built on decades of enrollment and marketing expertise.
Our CRM reflects 35+ years of work with enrollment leaders. Partners benefit from a technology that is higher ed-first, shaped by VPEM insight—along with access to Enroll360 research and expert guidance.
Give Prospects the Tools to Seamlessly Apply and Track Their Progress
The Navigate360 Enrollment CRM gives prospects the clarity and confidence they need to stay on track with real-time updates, customized communication, and easy access to support—all in one place. Interactive tools allow students to start off their journey with confidence.
- Live application updates to stay informed
- Enhanced applicant portal with new self-service options
- Invites to connect to staff and attend events
- Appointment scheduler
- Personalized outreach and to-dos
- Nudges and reminders to stay on track
- Easy to find resources to ensure a smooth experience from inquiry to enrollment and beyond
- AI Assistant (included) gives prospects 24/7 support and guidance
Transform How Your Staff Engage and Support Prospective Students
When staff spend less time on repetitive, manual tasks and more time with students, enrollment thrives. The Navigate360 Enrollment CRM reduces burnout and elevates staff impact by streamlining outreach, student engagement, and application tracking. With the Navigate360 Enrollment CRM, your team can:
- Collaborate seamlessly with shared content tools and templates
- Streamline prospect and contact management to boost team efficiency
- Create tailored outreach campaigns quickly and confidently
- Engage prospective students with event invites and personalized connection opportunities
- Import data from external sources to centralize application information
- Automate task queues and workflows to keep applicants on track
- Track applicant progress and outcomes in a centralized view of your enrollment funnel
Responsible AI that Works With and For Your Teams
Boost your team’s impact and elevate every student’s experience with responsible AI built for higher education. By automating routine work and personalizing support, AI helps prospective students get the information they need 24/7 and increases staff capacity by 25%, freeing up more time for meaningful conversations.
The AI Assistant for Staff:
- Manages application queues
- Generates personalized student communications
- Finds the data you need in a fraction of the time
- Preps for prospective student meetings with digestible insights
- Improves the effectiveness of your recruitment outreach with a nuanced understanding of prospective student interests
- Uses natural language prompts to generate reports instantly
- Deploys AI built on your institution-specific materials
The AI Assistant for Students:
- Supports students 24/7 with a web-embedded chat agent
- Suggests and schedules appointments with the right support team member
- Manages to-dos and alerts students to upcoming events
- Ensures students receive quick, accurate answers around the clock
Turn Data into Actionable Insights Across the Enrollment Funnel
Give every team member the tools to understand and use data with confidence. Easy-to-read reports and dashboards show what’s working, where to focus, and how to better support prospective students.
- Monitor real-time yield, activity trends, inquiries, and prospect engagement in one place
- Create reports instantly with natural language prompts for quick, clear insights
- Access custom reports to track enrollment performance and success
- Visualize key trends through dynamic dashboards that continuously monitor progress
Leverage a Growing Network of Peers and Experts for Practical, Collaborative Support
When you partner with EAB, you join a nationwide network of institutions that learn from one another and share strategies that work. You’ll gain access to decades of best-practice research and practical tools to turn insights into results while collaborating with peers on proven approaches to enrollment success.
With the Navigate360 Enrollment CRM, you’ll also get expert support that streamlines implementation, sharpens your strategy, and ensures your team is supported every step of the way.
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Latest Research and Insights
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