The CRM Implementation That Changed the Way University of Utah Approaches Student Success
Many large complex institutions are trying to reconcile the need for a connected student experience with student support teams that are lean and often decentralized. In these videos, Dr. T. Chase Hagood, Vice Provost for Student Success at the University of Utah, shares how Navigate360 helped the R1 institution build a more unified student success network by connecting campus stakeholders around a shared student-first approach. EAB’s expertise and collaborative approach to implementation helped the university continually ask, and answer, “How do we do this better?”
The advice I have for anyone considering partnering with EAB is to dive in.”
Dr. T. Chase Hagood, Vice Provost for Student Success
University of Utah
Real innovation in higher education takes more than the right technology, it takes a partner who shares your values and your commitment to transforming students’ lives.
The technology is just the start. EAB’s partnership helped the University of Utah ask harder questions, make better use of data and people, and continually improve how to support student success.
The University of Utah used Navigate360 to connect support teams, streamline referrals, and build a more coordinated student success network.
Switching CRMs shouldn’t be a headache. For the University of Utah, implementing Navigate360 with EAB was a catalyst for collaboration and sharpened their vision for student success.
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