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Get communication strategies to socialize campus stakeholders to costs and operations, answering: Why do Facilities services cost so much?
Learn how your campus’s complicated technology infrastructure may be holding back strategic analytics efforts.
As the coronavirus crisis deepens its impact in higher education, Facilities leaders in particular must consider the immediate and long-term impact to the built environment. Here are five questions facing senior Facilities officers and their teams.
Higher education finance leaders must prepare their institutions to effectively respond to external threats and market pressures. EAB has identified five characteristics—or hallmarks—of higher education’s most strategic finance functions.
By combining best practice research with data and benchmarking tools, the Business Affairs Forum is designed to help finance and administrative executives answer this unprecedented financial pressure and achieve their most critical goals—principled growth, sustainable costs savings, and continual improvement of core business operations.
EAB has identified three ways that institutions can redeploy staff whose workloads have declined during coronavirus.
Administrative staff who remain in units and those who transition to the shared services center may feel equally anxious about stepping into the unknown. Uncertainty about changing roles and responsibilities can minimize buy-in and spark damaging rumors about what is waiting at the other side of implementation.
Engage shared services customers in the conversation around service expectations and ongoing performance
Faculty often equate physical proximity of support staff with service quality. Consequently, they fear that “distant” shared services will prioritize central projects, controls, and costs over academic unit needs.