Lia Naselli
Associate, Technology Partner Support
As an Associate on EAB's Technology Partner Support team, Lia focuses on developing and facilitating training programs for Starfish administrators. She aims to ensure that these programs equip users with the knowledge and resources for optimal Starfish utilization at their institution.
Prior to this role, Lia worked on the Partner Support team for Navigate360 for 3+ years, specializing in the platform's predictive model and data analytics tools. Outside of work, Lia enjoys international travel, crocheting, hiking & camping, and live music.
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Area of Expertise
- Student Success and Experience
- Specialties
- Customer Service, Process Improvement, Project Management, Student Success
Upcoming Events
Roundtable
Starfish Technical Administration 101
This session equips technical and IT teams with the core capabilities needed to effectively manage and troubleshoot Starfish data operations.
Webinar
Starfish Quarterly Product Update Webinar
Join leaders from Starfish's Product Management & Development teams as they share what new innovations and improvements are coming next in Starfish.
Office Hours
Starfish Office Hours
Connect with product experts from the EAB Partner Support team and network with fellow Starfish Administrators.
Roundtable
Strategy Spotlight: Build Your Transfer Communication Strategy
Join us for a Strategy Spotlight focused on how to turn transfer interest into meaningful engagement through intentional communication planning.
Office Hours
Starfish Office Hours
Connect with product experts from the EAB Partner Support team and network with fellow Starfish Administrators.
Cohort
Starfish: New Administrator Onboarding
Our three-part New Administrator Onboarding Series will give new Starfish administrators a clear, practical path to success.