Russell Towner
Associate Director, Technology Partner Support
Russell has been working with the Navigate360 Student Success Management System for over 6 years. With a focus on Edify and Analytics within Navigate360, Russell takes on a dynamic role that spans issue resolution, process improvements, and release management. His work ensures smooth operations and continuous enhancements that benefit institutions and their students.
Outside of his work at EAB, Russell is a spin instructor who enjoys staying active, traveling, and listening to music.
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Area of Expertise
- Student Success and Experience
- Specialties
- Customer Service, Data and Analytics, Process Improvement, Project Management, Student Success
Upcoming Events
Roundtable
Feature Focus: Edify AI – Unlocking Smarter, Faster Data Insights
We'll walk through key features like using the Edify AI Assistant, AI SQL Explainer, AI Lineage Explainer, and more, showing how they simplify data discovery, accelerate reporting, and reduce manual effort.
Roundtable
Edify Quarterly Product Roadmap Webinar
Join the Edify Product Management team for this quarter's product roadmap update.
Office Hours
Edify Workshop
Edify's onboarding program provides an introduction to the tool and a live overview of each zone within the Edify Application. This virtual event is interactive and intended for new Edify users in all roles looking for a basic understanding.
Office Hours
Edify Workshop
Edify's onboarding program provides an introduction to the tool and a live overview of each zone within the Edify Application. This virtual event is interactive and intended for new Edify users in all roles looking for a basic understanding.