Russell Towner
Associate Director, Technology Partner Support
Russell has been working with the Navigate360 Student Success Management System for over 6 years. With a focus on Edify and Analytics within Navigate360, Russell takes on a dynamic role that spans issue resolution, process improvements, and release management. His work ensures smooth operations and continuous enhancements that benefit institutions and their students.
Outside of his work at EAB, Russell is a spin instructor who enjoys staying active, traveling, and listening to music.
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Area of Expertise
- Student Success and Experience
- Specialties
- Customer Service, Data and Analytics, Process Improvement, Project Management, Student Success
Upcoming Events
Roundtable
Navigate360 Student Success Feature Focus: Getting Started with AI Knowledge Agent and Web Agent
Join us for a series focused on Student Success technology.
Webinar
Navigate360 Product Update Webinar
Join leaders from Navigate360's Product Management & Development teams as they share what new innovations and improvements are coming next in Navigate360.
Roundtable
Navigate360 Student Success Feature Focus: Using Staff AI Features in Navigate360
Discover how Navigate360’s Staff AI tools can help you work more efficiently and communicate with students more effectively.
Webinar
Edify Quarterly Product Roadmap Webinar
Join the Edify Product Management team for this quarter's product roadmap update. We'll walk through our most recent product updates, share exciting upcoming features, and give you a sneak peek at what's on the horizon.
Webinar
Navigate360 Product Update Webinar
Join leaders from Navigate360's Product Management & Development teams as they share what new innovations and improvements are coming next in Navigate360.