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Todd Heilman

Todd Heilman

Senior Consultant & Principal, Adult Learner Recruitment

As a Senior Consultant and Principal in our Adult Learner Recruitment division, Todd supports the ALR division as a subject matter expert by providing strategic guidance on recruitment, marketing, enrollment management, and operations best practices (including CRM systems).

Prior to EAB, Todd has more than 25 years of senior leadership experience, of which more than 20 are in the higher education industry. Most recently Todd served as the Chief Success Officer at a higher education CRM and marketing platform, where he managed all onboarding and success activities, helping institutions reach their engagement, enrollment and persistence goals. Todd has served as Vice President for Student Success and Engagement at Marymount Manhattan College. In this position Todd served as both the Chief Enrollment Officer and Chief Student Affairs Officer and was responsible for overseeing the full student lifecycle (including all support services) -- from prospective student to graduate, with degree in hand. While at Marymount Manhattan College, Todd also served in leadership roles as the Vice President for Enrollment Management, and Vice President for Enrollment Management and Marketing.

Todd has also served as Dean of Enrollment at Pace University where he was responsible for the overall University enrollment (undergraduate, graduate, transfer, international) across multiple campuses. Prior to Pace University Todd was the Assistant Vice President for Enrollment Operations and CRM at St. John’s University. In this role Todd supported all enrollment management operations, implemented the University one stop shop, and oversaw CRM implementation and activities.

Areas of Expertise
Finance and Operations, Marketing and Enrollment, Professional and Adult Education
Strategic Planning, Marketing and Recruiting, Student Success, Enrollment Strategy, Admissions, Yield Management, Student Experience, Customer Service