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Building a Coordinated Outreach Strategy for Student Success

2 sessions from Nov 5 thru 19, 2026

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  • Session One: Building a Coordinated Outreach Strategy for Student Success
    Thursday, November 5, 2026 | 2:00 p.m. – 3:00 p.m. Eastern Time

    Effective student outreach is more than sending messages. It requires a coordinated strategy that aligns people, processes, and technology around the moments that matter most to students.
    In this strategy session, participants will explore standards of practice for building a coordinated outreach model that supports persistence, registration, and re-enrollment. We’ll discuss how institutions can establish communication calendars, define ownership across care units, create governance models, and leverage existing resources to deliver timely, meaningful outreach throughout the student lifecycle.

    Whether you use Navigate360 or Starfish, you’ll leave with practical frameworks and actionable ideas that can be adapted to your institution.
  • Partner Show & Tell Session Three: Partner Perspectives: Building Coordinated Student Outreach
    Thursday, November 19, 2026 | 2:00 p.m. – 3:00 p.m. Eastern Time

    Hear directly from institutions that have built coordinated outreach strategies using Navigate360 and Starfish to improve persistence, registration, and student engagement.

    Panelists will share how they established communication calendars, gained cross-campus buy-in, developed governance models, and created sustainable outreach practices that align faculty, advisors, and student support teams around shared student success goals.

    Participants will leave with practical ideas they can adapt to their own institution, regardless of where they are in their outreach journey.

Experts associated with this event

EAB Experts

Paige Hammond

Paige Hammond

Senior Associate, Technology Partner Success

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