About Our Past Event
We know that public institutions using Navigate experience unique student success challenges and opportunities. This summer, we are thrilled to provide a space for you to hear from other public institutions using Navigate about the innovative ways they are using the technology to meet students where they are in an unprecedented time. Each session will feature one or more Navigate partners, and will include time for Q&A. You may register for one or both sessions by using the drop down menu above. Please note that we are profiling public institutions of different sizes. While these institutions will speak about experiences and tactics specific to their size, we welcome you to attend whichever sessions you are interested in, regardless of your own institution’s size.
Wednesday, July 28
Watch the recording here.
Tuesday, August 3
Watch the recording here.
Wednesday, July 28
1:30 p.m. - 2:15 p.m. Eastern Time
Tuesday, August 3
1:30 p.m. - 2:30 p.m. Eastern Time
University of New Orleans
Pivoting to Support Students During COVID-19 and Beyond
- ~7,000 undergraduate students
- Shannon Williamson, Director, Learning Resource Center, Navigate Application Administrator
- Reagan Laiche, Director of Operations for Student Affairs
- University of New Orleans student success leaders will give you a glimpse into how they revamped support processes in light of COVID-19. They’ll share how a fresh look at alerts and cases workflows, new student app content, and improved communication across teams helped increase persistence, GPAs, and credit completion.
Sam Houston State University
Meeting Student Needs Through Self-Alerts
~19,000 undergraduate students
Brittany Fish, Ed.D., Director of Student Success Technologies, Navigate Program Owner and Application Administrator
SHSU asked themselves “What do our students need now, especially in a time of uncertainty?”. Tune in to hear how this question led the SHSU team to create a student self-alert process as part of a broader redesign of their Coordinated Care Network. Brittany will share lessons learned on breaking down silos to create a multi-divisional approach to student success and retention.
California State University - Los Angeles
Using Caseloads to Improve Student Success
- ~23,000 undergraduate students
- Andrea Villegas, Executive Director, Student Success & Advising
- Arely L. Acuna Avilez, Ph.D., Student Success Analyst
- Cal State LA will discuss what led them to make the move to their new caseload model and how they are using a multi-phase implementation process to make the change. They’ll also share what they’ve learned thus far about relationship building, change management, organization, and accountability.