Lindsay leads a team responsible for creating innovative content and experiences across EAB’s student success, enrollment, and technology partnerships. Her team has created 100+pieces of digital and printed content—infographics, white papers, toolkits, case studies, videos, webpages, and more—to help college leaders enroll and retain more students, while growing the EAB brand.
Previously, Lindsay led the Student Success Collaborative’s research into academic advising, creating three studies (including The Advising Office of the Future) to help college administrators elevate the advising profession on their campuses. Lindsay also spearheaded advisor training, connecting frontline staff with the skills they need to better serve changing student populations.
Prior to joining EAB, Lindsay was Humanities Department Chair at a Title I charter school in northeast Baltimore. She was a member of the Teach For America corps in Baltimore and taught 7th and 8th grade language arts.
Lindsay holds a Bachelor of Arts in Comparative Literature and Communication Studies from the University of Michigan and a Master of Science in Education from Johns Hopkins University. Her master thesis explored methods for engaging high-ability underachievers in low-income classrooms.
Research and Insights
At NACADA, I spoke with hundreds of frontline advisors about successful projects, new theories and ideas, and persistent challenges, and it was inspiring to connect with so many true advising pioneers at once. These conversations confirmed much of what I uncovered during my previous year’s research on next-generation advising practices.
The rapid evolution of higher education and the student demographics it serves will demand major innovations in academic advising in the coming years. To meet these demands, advising must move beyond course registration and transactional services—and toward the vision of a true “student success office.” Join Lindsay Miars for a session first presented at CONNECTED 2017 exploring how progressive institutions are adopting new organizational models, technology policies, and accountability practices to build best-in-class advising offices. We will share how leaders are encouraging their staff to fully embrace the habits of next-generation advisors.
This session, originally presented at CONNECTED19, will help leaders develop artifacts to equip advisors with the skills to proactively manage their assigned student caseloads using technology—with a special focus on new hire training, professional development, and goal-setting.