Rich serves as a Vice President overseeing Member Success for EAB’s Technology solutions, including the Student Success Collaborative and Academic Performance Solutions. His team partners with 500+ higher education institutions to implement EAB’s various technology solutions and provide strategic and tactical guidance on how to optimize their student success and academic performance efforts to improve student and institutional outcomes.
Rich previously served at The Advisory Board Company as a strategic consultant to senior executives at hospitals and health care systems. He partnered with 50+ organizations to increase Emergency Department throughput, manage inpatient case management and maximize the revenue cycle.
In his free time, Rich enjoys spending time with his wife and his young son and staying physically active through triathlons, long distance races and Cross
Rich holds a Master of Business Administration from The Smith School of Business at The University of Maryland and a Bachelor of Science in Business Administration (Finance and Marketing) from Georgetown University.