Navigate360: Higher Ed’s Leading CRM, Powered by Student-Centric AI
Student-Centric AI Is Here
Today’s students have greater support needs and higher expectations for the support they will receive on your campus. Navigate360 is the only CRM powered by student-centric AI—AI that is intentionally designed and embedded to improve daily life for your staff and outcomes for your students.
What Is Student-Centric AI?
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Hyper-Personalized
EAB knows students better than anyone. Navigate360 provides a complete 360-degree view of each student and their journey. This means our AI leverages richer data insights and more custom channel options for greater impact.
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Outcomes-Focused
Our singular focus is improving student outcomes. Every aspect of our AI is purpose-built to align with this mission, ensuring each feature and innovation drives results for students and institutions alike.
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Designed for People
Our AI empowers your staff by automating routine tasks and enhancing existing workflows. This frees up their time to focus on what matters most: meaningful interactions with students.
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Embedded
Navigate360 AI is embedded into the base platform for every partner, working as part of a proven Coordinated Care Network approach, with support from our team each step of the way.
Accelerate your team’s productivity with an AI assistant included in Navigate360
- Content Creation Agent: Instantly generate and personalize outreach to prospective or enrolled students.
- Student Insights Agent: Understand holistic student performance with one click.
- Report Agent: Find and create robust data reports instantly.
- Course Planning Agent: Generate best-fit course plans for students.
- Task Agent: Conquer your to-do list by prompting actions like alerts, notes, and more.
- Staff Knowledge Agent: Quickly access your activity history, resources, and templates.
- Campaign Agent: Launch smart enrollment and advising campaigns in a fraction of the time.
Give students the 24/7 help they expect with an AI navigator
- Student & Prospect Knowledge Agent: Support students 24/7 without any extra staff time. Guide prospective students through the enrollment process and answer their questions around the clock.
- Provide instant responses—about applications, course offerings, financial holds, parking, and more—on students’ phones and laptops in 90+ languages.
- Ensure trustworthy and vetted answers, beginning as early as recruitment and orientation, with the option to escalate to human support.
- Course Planning Agent: Give students the ability to generate course plans and access 24/7 course planning guidance.
Graduate Without the Guesswork—Transform Course Planning with AI
- Students get 24/7 answers to their questions about course offerings and degree progress, based on institution-specific information you provide. Reduce student frustration and ensure they create the right course plan to graduate on time.
- Staff can use the Course Planning Agent to instantly generate a course plan for any student. Easily prepare for and follow up on planning appointments, freeing up time for more in-depth conversations.
- The Course Planning Agent is embedded in students’ scheduling and one-click registration workflows, ensuring a seamless registration process each term.
"The time savings have been incredible. We’re able to use [the Navigate360 AI assistant] to make our emails more direct and drive students to the info that is critical for them.
"Becca Thompson, AVP for Enrollment Management and Student Success
Louisiana State University
"The AI-powered content templates are a game changer for our team. With the sheer volume of communication we send about school-related absences and unanticipated emergencies, having access to a customizable template has been phenomenal.
"Dr. Twyler Earl, Associate Vice President of Student Success
Southern Nazarene University
"The AI assistant allows our advisors to customize their message more easily, without having to go outside Navigate360. EAB knows education—it’s like having an EAB consultant in your back pocket. It speaks the language.
"Lisa Matye Edwards, Vice President for Student Affairs
Arapahoe Community College
EAB Resources to Design Your AI Strategy
The AI-powered student success journey
Student success teams are already using AI on a daily basis. Here’s what institutions need to know.
6 innovative ways higher ed can embrace AI
Bring student-centric AI to your campus.
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