Navigate360: Better Student Outcomes, Powered by Responsible AI
AI Designed to Turn Student Signals into Better Outcomes
Navigate360 is higher education’s leading CRM, trusted by 850+ institutions and built on decades of best-practice research. Navigate360 AI is embedded directly in proven workflows to bridge the gap between insight and action. Navigate360 captures a full picture of each student, detects challenges early, and launches the right next step autonomously, so your teams move faster and students get faster support.
Meaningful Impact from Day 1
25%+
average capacity increase for staff using Navigate360 AI
50%
less time crafting routine student communications
500+
institutions actively using Navigate360 AI
What Makes Navigate360 AI Different?
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The Richest Context for Every Student Journey
Navigate360 captures more student data than any other CRM—integrating SIS, LMS, and other engagement signals into a single context-rich view. Our AI is fueled by this context, providing more accurate risk detection and better recommendations.
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Fast, Responsible AI Built for Higher Ed
Our AI is built on 20+ years of research and informed by a Collaborative of 850+ higher education institutions. This experience shapes a principled AI approach grounded in fairness and transparency.
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Gives Every Staff Member an Assistant on Day 1
Each Navigate360 staff user gains back 10+ hours per week by letting our AI handle routine tasks. Because our AI comes fully embedded in Navigate360 workflows, there’s nothing new to learn, just less busywork.
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Launch Pre-Built AI Agents in 100 Days. Customize Them as You Go.
Navigate360 AI comes ready to deliver value on Day 1, with pre-built agents that support enrollment, retention, and more. But it’s also highly customizable to your unique processes, with expert EAB support at every step.
Expand your team’s capacity 25%+ by letting our AI handle routine tasks
Embedded directly into Navigate360, the AI Assistant for Staff works inside the workflows your team already uses, owning a variety of tasks so your team can focus on bigger priorities.
- Capture meeting notes instantly: Use live transcription and AI summaries to capture important information during meetings, while being more present with students.
- Make student outreach easier: Instantly draft and tailor emails or campaigns in your institution’s voice.
- Walk into every meeting prepared: Surface digestible student insights so interactions feel informed and students feel heard.
- Turn “I need a report” into answers in minutes: Generate reports using natural language to visualize results and trigger actions directly from the insights.
- Let repetitive tasks run in the background. Handle tasks and follow-up automatically so advisors, faculty, and staff stay focused on students.
- Help students find their path to graduation. Personalize course plans from students’ interests and degree audit data.
Drive enrollment and retention by providing the 24/7 support students need and expect
The Navigate360 AI Assistant for Students is a game-changing 24/7 assistant that helps students navigate their college journey and get help the moment they need it. The AI Assistant:
- Give students answers without the wait. Students receive clear, accurate next steps instead of waiting for office hours.
- Meet students where they are. Students describe what they need in their own words and are guided directly to the right office or resource.
- Provide proactive support for every student. Reminders, key deadlines, and recommended actions help prospective or current students stay on track to enroll or graduate.
- Ensure timely intervention or escalation. Quickly connect students with human support when needed.
Turn student signals into coordinated action across the student journey
Navigate360 connects signals across SIS, LMS, and student engagement into one student story, then strengthens it with conversational AI. When a student misses a step, gets stuck, or stops responding, the AI Smart Network can reach out in real time, understand what’s getting in the way, and report on insights your team can act on. The result is more personalized, coordinated support faster—without adding to staff headcount.
The AI Smart Network can:
- Track grades and LMS activity to prompt alerts, to-dos, and campaigns
- Spot signals of enrollment melt to deliver reminders, outreach, and appointments for prospects
- Monitor gaps in financial aid to send referrals to the financial aid office
- Identify student interests to assign journeys and initiate outreach that drive further engagement
- And more—leverage our pre-built and custom automations across student, prospect, and alumni workflows
30 AI use cases for the student journey
Higher Education AI Resource Center
