Boost Process Improvement Success by Starting with the Right Projects
On every campus, the list of administrative tasks that could benefit from standardization, simplification, automation, or other improvements is a mile long. Instinct says to focus first on processes with the greatest impact on mission and margin. We recommend starting with strategic quick wins that earn buy-in for higher effort—and higher impact—projects. Proving the value of process improvement in the short term lays a foundation for engagement in the long term—so it’s critical to begin with the right projects.
Key Insights
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In this roadmap, we cover the following ways to strengthen your process improvement efforts:
- Amplify “customer” voices in collecting improvement ideas
- Rank process improvement opportunities based on institutional priorities
- Elevate quick wins to open the door for future opportunities
- Assemble a process-specific team to lead improvements
- Empower a process improvement coordinator to oversee redesign efforts
Insights and best practices for partners
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