Boost Process Improvement Success by Starting with the Right Projects

On every campus, the list of administrative tasks that could benefit from standardization, simplification, automation, or other improvements is a mile long. Instinct says to focus first on processes with the greatest impact on mission and margin. We recommend starting with strategic quick wins that earn buy-in for higher effort—and higher impact—projects. Proving the value of process improvement in the short term lays a foundation for engagement in the long term—so it’s critical to begin with the right projects.