Design Better Workflows with Five Process Improvement Steps
Formalized process improvement steps and buzzwords can be difficult to translate into higher ed’s culture. Instead, follow five, jargon-free process improvement steps that every exercise should include. As your campus becomes more experienced in its process improvement journey, you may develop homegrown tools and resources—but these five steps should always remain your baseline.
Assemble the right people
First, create a process improvement team roster, ideally made up of 5 to 8 people who understand the process under consideration. Identify roles that should be represented on each process improvement team. This step may need project sponsor or senior leadership guidance, depending on the complexity of the process under review.
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