3 tactics to improve tech adoption across campus

Every CIO knows that a technology is only as good as the number of people using it. So, they often feel frustrated when customers do not adopt existing technology and instead acquire duplicate solutions on their own. This report highlights three tactics CIOs and their teams can use to improve adoption and efficacy of current products by faculty and staff across campus.

Introduction

Buying a new technology product can be a daunting task. CIOs and their teams must assess business needs, review product options, sit through multiple demos, negotiate with vendors, anticipate security risks, and do a whole lot more.

Yet, once the product is installed and implemented, many customers do not use it. In fact, a recent 1E report found that 47% of deployed software is left unused in the education industry.*

What’s more, instead of using existing products, customers often end up purchasing duplicate applications, resulting in a bloated portfolio that’s costly to support, and especially hard to justify in times of shrinking budgets.

*Source: “Software Usage and Waste Report 2016”, 1E, 2016.