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Research Report

Optimizing Outsourcing Arrangements in Facilities

The current state of outsourcing Facilities services

Contracted services are not a new strategy for higher education institutions. In fact, most institutions have contracted or outsourced some task or function within their Facilities division. However, in the past, senior leaders focused outsourcing arrangements on only a handful of areas (such as custodial services, auxiliaries, and highly specialized tasks).

Today, higher education leaders increasingly view outsourcing arrangements as a potentially effective solution to the growing pressures facing their Facilities departments. Four major pressures and the possible benefits that outsourcing provides are detailed below.

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