Organization of Academic Advising Services at Community Colleges
Standard Advising Models and Promising Innovations, Optimization, and Evaluation
This brief examines standard advising models at community colleges and innovative solutions to deviate from those models, with a focus on administrative organization and operational processes. This brief also profiles tactics to optimize and evaluate advisement services.
Key observations from our research:
1. Most institutions rely on both professional staff and faculty to deliver academic advising.
2. Professional advisors offer greater availability than faculty advisors but lack specialized knowledge across academic areas.
3. Competitive academic programs often feature professional advisors to help students navigate prerequisites and course sequencing.
4. Grant-subsidized programs often earmark funds to maintain their own exclusive and dedicated advisors.
5. Faculty advisors may opt to organize local advising services.
6. Most institutions evaluate academic advising through student satisfaction surveys.
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