The adoption of computerized maintenance management systems (CMMS) in higher education facilities management is nearly universal. While these systems have the same core functionality, variation in modules and cost mean campuses use different vendors.
In 2017 the Facilities Forum began recording CMMS vendor adoption and satisfaction. We continued that research with a poll conducted between July and August of 2018. We asked members which vendor they use and how satisfied they are. Read on to see the most popular vendors for different types of institutions.
This resource is part of the Improve Preventive Maintenance Performance Roadmap. Access the Roadmap for stepwise guidance with additional tools and research.
Breakdown of institutions by vendorAiM Assetworks is the most commonly used vendor, followed by WebTMA, SchoolDude, IBM Maximo, and Accruent’s FAMIS. 22% of responses are grouped into the “other” category because they use one of 13 other options for their CMMS.
Percentage of institutions using CMMSn=86
1) The “Other” category includes: Archibus, Home-Grown Systems, IBM TRIRIGA, Peoplesoft, MicroMain, Unifier, NetFacilities, Centerstone, SAP – Plant Maintenance, Plannon, Azzier, Track-It, and schools with multiple systems. Three or fewer institutions reported using each of these platforms.
Findings by institution typeFacilities units’ needs vary and their choice of CMMS vendor reflects this variance. To probe the differences among institutions, EAB broke CMMS responses into three categories: large vs. small-to-mid-size institutions, public vs. private institutions, and research vs. non-research-intensive institutions.
The data show that large (10,000 students or more) and small- to mid-sized campuses (fewer than 10,000 students) prefer different CMMS vendors. Large institutions most commonly use…