Engaging Students at a Large HBCU: How North Carolina A&T Uses Navigate360 to Improve Student Support
Amy Anderson, Director of Tutoring and Early Alerts Programs, explains how North Carolina Agricultural and Technical State University (“North Carolina A&T”) uses Navigate360 to unify student data, streamline advising, and improve outreach. Through early alerts, enrollment campaigns, and faculty progress reports, the University is seeing higher student engagement and term-to-term re-registration, while leadership uses data to guide course planning and policy decisions. Automated workflows and smart alerts have also reduced the time staff spend on manual tasks, allowing them to focus more on high-impact student support.
Navigate360 helps North Carolina A&T streamline student outreach, using automated enrollment campaigns to re-engage undeclared students and boost re-registration rates—reducing manual call efforts and increasing response through text and email.
Navigate360’s progress report data lets North Carolina A&T track student trends and empowers leadership to make data-informed decisions on course planning, orientation, and faculty hiring.
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