Southern Nazarene University Prioritizes Meaningful Student Support with Navigate360
When Southern Nazarene University (SNU) adopted Navigate360, the goal was to free faculty and staff from manual, repetitive tasks so they could focus on the holistic support that students expect from a small institution. This was especially important at SNU, where 60% of students are athletes juggling academics along with the demands of their sport.
Below, Dr. Twyler Earl, Vice President of Student Success, shares how Navigate360 allowed SNU to streamline early alerts, break down silos, and cut the time spent on routine student communications by 50% — ensuring students get the help they need faster.
SNU is a small private university in Bethany, Oklahoma with 1,700 undergrad students.
“Our senior leaders are now making a decision on what we need to pare down to, and I would say Navigate is now at the top of the board as something that we will definitely keep.”
“When a student asks for help, I want to make sure they get it as soon as possible. I don’t want them to have to wait.”
“Now the grade is not just a grade. We see a complete picture of what may be going on with that student, and that has been really instrumental for us.”
“Navigate allowed us to communicate differently across campus, so they don’t have to know all the answers — they just need to know how to put it in an alert.”
“I am using AI to do routine things that normally would have taken time away from me being able to serve students.”
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