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Research Report

Bring Your Digital Transformation Strategy to Life by Engaging Campus Stakeholders

Anushka Mehta, Director

As university leaders strive to build organisations with greater technological dexterity, many have taken the critical first step of creating a digital strategy. But, what’s next? How do you avoid the fate that befalls so many other strategic plans of just collecting dust on a shelf?

A digital strategy should be a dynamic document, evolving over time and prompting the adoption of new tools and ways of working in responding to student and staff needs. Of course, that’s often easier said than done.

Without training resources that build confidence with unfamiliar tools, campus stakeholders – particularly those who are accustomed to a particular way of operating – may feel excluded from Digital Transformation (DX) efforts. Relatedly, either over- or under-estimating baseline digital capabilities can leave those who are otherwise eager to adopt new tools feeling disengaged.

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