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Expert

Jim Mathews

Jim Mathews leads software development, data science, and technical services for EAB as Chief Technology Officer. During his career, Jim has specialized in data-driven business performance optimization across multiple functions.…

Chief Technology Officer
Expert

Carla Hickman

As Vice President, Research, Carla leads the design and development of research initiatives, experiences, and services to drive action and results for our Strategic Advisory Services partner institutions. Proud to…

Vice President, Research
Research Report

Top 10 Mistakes in Working with Third-Party Vendors for Online Programs

Learn our top lessons in evaluating vendor partnerships to launch and support online programs, and tips for avoiding common pitfalls.
Strategic Advisory Services
Research Report

Integrated Marketing and Branding Strategies of Technological Research Universities

This report examines organizational office structure, brand discovery, and office assessment at mid-sized science and technology-oriented universities.
Advancement Advisory Services
Infographic

Strategies for alumni and student data collection

Highlights strategies for targeting preexisting donor networks, capitalizing on high-impact moments, incentivizing connectivity, and leveraging diverse communication channels.
Advancement Advisory Services
Expert

Ariel Aisen

Ariel Aisen is a Director in EAB’s Strategic Research division. In this role, she works directly with higher education members to uncover and share their success stories and best practices.…

Director, Product Marketing
Expert

Amy Luitjens

Amy Luitjens is a Managing Director with EAB’s Adult Learner Recruitment. In that role, Amy leverages her expertise in graduate and professional schools to provide thought leadership and guidance to…

Managing Director, Partner Success, Adult Learner Recruitment
Research Report

Organization of Academic Advising Services at Community Colleges

This brief examines standard advising models at community colleges and innovative solutions to deviate from those models, with a focus on administrative organization and operational processes. This brief also profiles…
Strategic Advisory Services for Community Colleges
Video

Developing a Data-Driven University

The session profiles the dashboards, key performance indicators, and business intelligence capabilities that are emerging as the new gold standard for university decision support.
Navigate360
Insight Paper

Recruit More High-Achieving, Low-Income Students

Research on how high-ability, low-income students navigate college choice, financial aid, and access—and what institutions can do to better support them.
Enroll360