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Research Report

Conduct an activity assessment to determine shared services staffing needs

When transitioning to shared services, failing to deliver on customer service expectations can reinforce stakeholder skepticism about the model’s effectiveness.
Research Report

Project Prioritization Frameworks that Work

This executive brief—written for CIOs, project management directors, and IT governance participants—profiles tactics that make IT project prioritization decisions faster, fairer, and better aligned to institutional strategic needs.
IT Strategy Advisory Services
Research Report

Mastering the IT Project Pipeline

This executive brief—written for CIOs, project management directors, and IT governance participants—details strategies to improve project management’s ability to gain control over chaotic project backlogs, develop a standardized project request…
IT Strategy Advisory Services
Tool

Preparing for a new approach to data governance

Establishing and sustaining effective data governance means bringing campus on board with the need for data reform. Before jumping into a data governance redesign effort and creating a framework for…
IT Strategy Advisory Services
Tool

Delivering Quality Data to Campus

Ensuring that clean, appropriate enterprise data is made available to the right decision-makers on campus is the final pay-off for data governance work. Our playbook outlines how to provide data…
IT Strategy Advisory Services
Tool

Defining Enterprise Data Terms for Campus

Colleges and universities should write enterprise data definitions to begin operationalizing their data governance. Use this playbook to capture data definitions and create user-friendly data dictionaries for campus decision makers…
IT Strategy Advisory Services
Video

Tailoring the implementation process to your institution

Farrah Jackson Ward, Associate Vice Chancellor for Academic Affairs at Elizabeth City State University, and Nancy Biggio, Associate Provost for Administration at Samford University, discuss how small schools can leverage…
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