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Best Practices for Starfish Troubleshooting

Join your EAB Support, Services, and SL teams as they share best practices for developing internal troubleshooting processes as well as tips to improve your interactions with EAB support resources.
Expert

Wenie Lado

Wenie Lado is a higher education strategist who partners with institutions to implement restorative, innovative, and collaborative approaches to student recruitment. As Associate Director of Student Experience at Appily, she…

Associate Director, Student Experience, Appily
Expert

Mac Sinclair

Mac Sinclair advises senior university leaders to set strategies in the areas of major and principal gift fundraising, university advancement and development, and inter-departmental collaboration. He also specializes in K12…

Associate Director, Research Advisory Services
Expert

Morgan Belcher

Morgan is an Associate Director on EAB’s Appily Advance team. In her role, Morgan works to research and identify best practices for graduate enrollment leaders to optimize their lead generation…

Associate Director, Product Marketing
Expert

Jon Rice

Jon Rice provides strategic counsel to EAB’s partners on a wide array of institutional priorities & challenges, offering expertise on enrollment, marketing, communications, innovation, and overarching strategy. As a Director…

Director, Research Advisory Services
Expert

Heather Darrow, MS Ed.

Heather has a combined 15 years in Higher Education, serving mainly in the area of student success as Retention Coordinator, Academic Advisor, and Early Alert Coordinator. In her current role…

Senior Strategic Leader
Blog

How to Address the Two Biggest Hurdles in Community College Virtual Onboarding

To help identify pain points in community college online enrollment, we went undercover as prospective students. See what we learned and the steps you can take to overcome the two…
Community College Blog
Blog

4 student lifecycle moments when sense of belonging matters most for Black and Latino men

While it’s important to support Black and Latino men throughout the entire student lifecycle, our research team found four moments when that support is especially critical for retention and graduation.
Student Success Blog
Blog

How Thematic Major Clusters, Major Maps, and Faculty Mentorship Elevate the Student Experience

Examine three solutions you can implement to shift toward student-centered advising and positively impact retention.
Higher Education Strategy Blog
Blog

What the mental health crisis means for student success leaders

The pandemic affected student mental health in ways that could impact retention and student success for years. In this post, we analyze the magnitude of the crisis and share seven…
Student Success Blog

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