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Roadmap

Maximize Counseling Center Operations and Efficiency

Clinical time is an extremely valuable resource, so students and institutions will be well-served to ensure that time is used most efficiently. View this Roadmap for strategies on how to…
Strategic Advisory Services
Research Report

Track shared services efficiency and service metrics during and beyond implementation

In order to demonstrate the value of shared services and identify areas for improvement, administrative leaders must continually monitor shared services performance. However, institutions historically lack mechanisms for selecting and…
Research Report

Provide transition support to both department-based and shared services staff

Administrative staff who remain in units and those who transition to the shared services center may feel equally anxious about stepping into the unknown. Uncertainty about changing roles and responsibilities…
Research Report

Engage shared services customers in the conversation around service expectations and ongoing performance

Faculty often equate physical proximity of support staff with service quality. Consequently, they fear that “distant” shared services will prioritize central projects, controls, and costs over academic unit needs.
Research Report

Generation Z is changing the food industry—here’s how

To keep higher education leaders up to speed on evolving tastes, this article unpacks the food industry trends that inform Gen Z tastes.
Strategic Advisory Services
Research Report

Compendium of Design and Construction Tactics to Minimize Total Cost of Ownership

Facilities leaders can use these proven early designand construction strategies to extend the life ofinstitutional assets.
Strategic Advisory Services
Infographic

Getting ahead of the total cost of ownership during project design

EAB's tactics to equip leaders to identify the design and construction interventions that will extend the life of institutional assets.
Strategic Advisory Services
Tool

The Head’s Transition Playbook

Independent schools experience head of school transitions more often than ever before, but most haven’t had the opportunity to perfect the transition process. With that in mind, we have gathered…
Independent School Executive Forum

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