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Margaret Sullivan

Margaret Sullivan is a Director in EAB’s strategic research department. She serves as a researcher with the District Leadership Forum, where she conducts best practice research to address the top…

Director, Research Discovery & Design
Research Report

Meeting the Escalating Demand for Mental Health and Well-Being Support

Beyond the counseling center, many other departments, faculty, and staff across campus are experiencing increased demand for well-being support. However, hiring additional clinical staff is not a sustainable, long-term solution.
Strategic Advisory Services
Research Report

Design a shared services organizational model that balances efficiency and customer responsiveness

Shared services organizations absorb administrative work from distributed campus units to realize efficiency and quality improvements.
Strategic Advisory Services
Blog

Laziness is a myth: how to equip students to navigate the hidden curriculum

Higher ed poses a maze of (often invisible) requirements for students to manage. See how schools are equipping students to navigate the "hidden" curriculum.
Community College Blog
Infographic

5 emerging responsibilities for Facilities leaders

Based on interviews with 100+ Facilities leaders, this infographic highlights the five responsibilities demanding more and more SFO time.
Strategic Advisory Services
Research Report

Mastering the IT Project Pipeline

This executive brief—written for CIOs, project management directors, and IT governance participants—details strategies to improve project management’s ability to gain control over chaotic project backlogs, develop a standardized project request…
IT Strategy Advisory Services
Research Report

Priority Data Analyses to Promote Student Success

Student success is a foundational mission of all higher education institutions, and is therefore a prime focus area to build consensus around the need for data governance. Use these priority…
IT Strategy Advisory Services
Tool

Preparing for a new approach to data governance

Establishing and sustaining effective data governance means bringing campus on board with the need for data reform. Before jumping into a data governance redesign effort and creating a framework for…
IT Strategy Advisory Services
Tool

Designing Effective Data Governance

To ensure that data governance is built to last, campus leaders should design their initiative for the long haul. Use this playbook to effectively structure and staff data governance committees,…
IT Strategy Advisory Services

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