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Blog

Weighing the benefits and risks of enterprise CRM

Review lessons from institutions that are implementing an enterprise-wide CRM solution, aiming to consolidate data within a unified system rather than siloed, function-specific applications.
Data & Analytics Blog
Blog

The evolution of student success

How did we arrive at today's complex definition of student success? Our experts borrowed principles from evolutionary biology to examine how far student success has come, as well as where…
Student Success Blog
Blog

Confessions of a community college secret shopper

In coordination with EAB members across the country, our research team conducted ‘secret shopping’ exercises at colleges in 25 states and catalogued over 800 hours observing and role-playing the new…
Community College Blog
Blog

3 strategies to engage faculty in your student success initiatives

I can’t tell you how many times a provost has asked me, “But what do I do about my faculty?” as they are thinking about rolling out a new student…
Student Success Blog
Blog

What is a Student Success Management System?

Learn more about the Student Success Management System (SSMS), a comprehensive technology that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment to…
Student Success Blog
Blog

Want to retain more students? Process map the student experience to find hidden pain points

In this post, we highlight reactions to some of the unintentional barriers to completion that colleges put in front of the student experience.
Student Success Blog
Blog

The unique student success challenges faced by small schools

To deepen our understanding of the unique challenges faced by small schools (and how to overcome them) we recently sat down with leaders from two small-enrollment institutions. Here's what they…
Student Success Blog
Blog

A primer on public-private partnerships

A public-private partnership can be a new way to leverage alternative finance and delivery models in support of your school's broader mission, including addressing deferred maintenance and modernization needs.
Higher Education Strategy Blog
Blog

Five areas enrollment leaders are prioritizing in 2026

Discover the 5 enrollment priorities leaders are focused on in 2026, based on an EAB survey of higher ed VPEMs and their teams across institutions.
Enrollment Blog

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