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Breaking Through the Student Communications Barrier (For Frontline Staff)

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During this session, our experts share strategies, scripting, and email templates that advisors in the Collaborative have found highly effective for promoting desired student actions both via email and in person.


About the Webconference

Determining which students need support is only the beginning. Often the most difficult part of an advisor's role is communicating with students who may be in trouble to guide them to the best decision or action. This is even more difficult when students are unresponsive to traditional communication methods.

During this session, our experts share strategies, scripting, and email templates that advisors in the Collaborative have found highly effective for promoting desired student actions both via email and in person. Note: This is an expanded version of our April 2016 webconference, "Supporting Student Conversations with SSC."

Suggested audience: Advisors and other staff who work directly with students

Presenters: Lindsay Miars and Ben Galina