Russell Towner

Associate Director, Technology Partner Support

Russell has been working with the Navigate360 Student Success Management System for over 6 years. With a focus on Edify and Analytics within Navigate360, Russell takes on a dynamic role that spans issue resolution, process improvements, and release management. His work ensures smooth operations and continuous enhancements that benefit institutions and their students.

Outside of his work at EAB, Russell is a spin instructor who enjoys staying active, traveling, and listening to music.

Area of Expertise: Student Success and Experience
Specialties: Customer Service, Data and Analytics, Process Improvement, Project Management, Student Success

Upcoming Events

Webinar

Edify Quarterly Product Roadmap Webinar

Join the Edify Product Management team for this quarter's product roadmap update. We'll walk through our most recent product updates, share exciting upcoming features, and give you a sneak peek at what's on the horizon.

Roundtable

Feature Focus: Course Planning Agent

Introducing - Course Planning Agent (formerly known as Program Advising Bot), Navigate360's new AI powered feature designed to make academic planning easier, more personalized, and more efficient for both students and advisors.

Cohort

Navigate360 Analytics in Action

This three-part session is an opportunity for you to advance your institution's use of Navigate360 analytics tools and data to tailor support to student needs.

Cohort

Navigate360 Analytics in Action

This three-part session is an opportunity for you to advance your institution's use of Navigate360 analytics tools and data to tailor support to student needs.

Cohort

Navigate360 Analytics in Action

This three-part session is an opportunity for you to advance your institution's use of Navigate360 analytics tools and data to tailor support to student needs.

Webinar