Navigate360 Enrollment CRM for Graduate Programs
A Trusted Partner to Graduate Enrollment Leaders
15+
years supporting graduate, online, and adult programs
890K+
graduate students supported at over 250 graduate schools
465K
average monthly faculty and staff Navigate360 users
Power a More Connected Graduate Student Enrollment Journey
The Navigate360 Enrollment CRM empowers your team to enroll more graduate students by shifting from reactive follow-up to proactive engagement. Built on decades of research, this proven, trusted platform uses responsible AI to streamline applications, personalize outreach, and pinpoint prospects who need attention earlier. Designed for the graduate student journey, it delivers personalized support and efficiency from inquiry to enrollment. With seamless integration into EAB’s leading student success platform, you’ll boost yield, reduce staff workload, and ensure no future graduate student is overlooked.
Give Prospects the Tools to Seamlessly Apply and Track Their Progress
The Navigate360 Enrollment CRM gives prospects the clarity and confidence they need to stay on track with real-time updates, customized communication, and easy access to support—all in once place. Interactive tools allow prospective graduate students to start off their journey with confidence.
- Live application updates to stay informed
- Enhanced applicant portal with new self-service options
- Invites to connect to staff and attend events
- Appointment scheduler
- Personalized outreach and to-dos
- Nudges and reminders to stay on track
- Easy-to-find resources to ensure a smooth experience from inquiry to enrollment and beyond
- AI Assistant to provide prospects 24/7 support
Transform How Your Staff Engage and Support Prospective Students
When staff spend less time on tasks and more time with students, enrollment thrives. The Navigate360 Enrollment CRM reduces burnout and boosts impact by streamlining application tracking and outreach. With the Navigate360 Enrollment CRM, your team can:
- Collaborate seamlessly with shared content tools and templates
- Optimize prospect and contact management to boost team efficiency
- Create tailored outreach campaigns quickly and confidently
- Engage prospective graduate students with event invites and personalized connection opportunities
- Track applicant progress and outcomes in a centralized funnel view
- Automate task queues and workflows to keep applicants on track with requirements
- Import data from external sources to centralize application information
- Monitor real-time yield, activity trends, inquiries, and prospect engagement in one place
- Gain actionable insights with enhanced reporting and custom dashboards
Responsible AI that Works With and For Your Teams
Boost your team’s impact and elevate every student experience with responsible AI built for higher education. By automating routine work and personalizing support, AI helps prospective students get the information they need when they need it and enables staff to focus on the relationships that drive graduate enrollment success.
The AI Assistant for Staff:
- Manages application queues with workflow automation capabilities
- Generates personalized student communications through the content creation agent
- Finds the data you need in a fraction of the time
- Preps for student meetings with digestible insights
- Improves your recruitment outreach with a nuanced understanding of prospective student interests
- Uses natural language prompts to generate reports, delivering results quickly and saving time
- Deploys AI built on your institution-specific materials
The AI Assistant for Students:
- Provides 24/7 chat support
- Suggests and schedules appointments with the right support team member
- Manages to-dos and alerts students to upcoming events
- Ensures students receive quick, accurate answers around the clock
Access a Year-over-Year Comparison of Your Enrollment Funnel to Turn Data into Actionable Insights
Give every team member the tools to understand and use data with confidence. Easy-to-read reports and dashboards show what’s working, where to focus, and how to better support prospective graduate students.
- Monitor prospect and student data to identify opportunities and adjust strategies
- Create reports instantly with natural language prompts for quick, clear insights
- Access custom reports to track enrollment performance and success
- Visualize key trends through dynamic dashboards that continuously monitor progress
Leverage a Growing Network of Peers and Experts for Practical, Collaborative Support
When you partner with EAB, you join a nationwide network of institutions that learn from one another and share strategies that work. You’ll gain access to a decade of best-practice research and practical tools to turn insights into results while collaborating with peers on proven approaches to enrollment success.
With Navigate360 Enrollment CRM, you’ll get wraparound support that simplifies implementation, sharpens your strategy, and ensures your team is supported every step of the way.
Enhance your graduate enrollment strategy with the Navigate360 Enrollment CRM today.
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