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Erin Doyle Lastowka

Senior Director, Partner Support

Erin serves as Senior Director on the Technology Partner Support Team, overseeing all Product Delivery work. In her role, she serves as the liaison between product teams and partner institutions, specializing in AI-enabled technologies, ensuring that partners are kept informed about technology updates in order to make the maximum impact on their students and institutions. The Partner Support Team serves as the primary point of contact for all technology question and issues from partners, helping to provide quick resolution for thousands of users across hundreds of institutions.

Prior to her role in Partner Support, Erin served as a Navigate360 Strategic Leader on EAB’s Student Success Team, partnering with institution and System leadership to make an impact on student retention and success through the strategic use of technology.

Area of Expertise
Student Success and Experience
Specialties
Academic Advising, Community Colleges, Customer Service, Data and Analytics, Student Experience, Student Success, University Systems and Governance

Upcoming Events

Roundtable

Activate the Navigate360 AI Assistant for Students & AI Chat Agent

Discover how to successfully configure and elevate the AI Assistant for Students —an AI-powered chatbot built to deliver accurate, institution-specific answers to student questions.
Roundtable

Navigate360 Feature Release Round-Up

During this 1.5 session, we will provide a feature release round-up for both Student Success and Enrollment Success, spotlighting enhancements introduced over the past 6–9 months and outlining activation steps for your campus.
Cohort

Introducing Navigate360 Agent Campaigns

Discover how AI-powered Agents are transforming student outreach in Navigate360.
Cohort

Introducing Navigate360 Agent Campaigns

Discover how AI-powered Agents are transforming student outreach in Navigate360.
Cohort

Introducing Navigate360 Agent Campaigns

Discover how AI-powered Agents are transforming student outreach in Navigate360.