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Navigate360 AI Agent Campaigns: Spring 2027 Re-Enrollment Campaign Cohort

2 sessions from Dec 4 thru 10, 2026

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Get ready to engage students who have not yet registered for spring 2027 with proactive, personalized outreach powered by Navigate360 AI Agent Campaigns.

This two-part, hands-on working series is designed to help your team prepare, build, and launch an AI Agent Campaign focused on spring 2027 re-enrollment. Across the two sessions, we’ll move from preparing the information your agent needs to successfully engage students, to configuring human handoff workflows and building your campaign in Navigate360.

Before the series: Registrants should watch the Introducing Navigate360 Agent Campaigns Feature Focus available in the Help Center for a deeper overview of the feature and how Agent Campaigns work. This allows us to spend our time together focused primarily on configuration and hands-on application.

Sessions

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  • Working Session One: Prepare Your Agent’s Knowledge Base
    Friday, December 4, 2026 | 1:00 p.m. – 2:00 p.m. Eastern Time

    A successful AI Agent Campaign starts with giving your agent the right information to support meaningful conversations with students.

    We’ll begin with a brief refresher on AI Agent Campaigns before moving into hands-on work to configure and prepare your institution’s knowledge base. You’ll learn best practices for creating accurate, relevant knowledge content aligned with your re-enrollment campaign goals and begin building or refining that content during the session.

    By the end of the session, you’ll have the knowledge foundation in place to support your spring 2027 re-enrollment campaign and be ready to build your human handoff workflows and campaign in Session 2.
  • Working Session Two: Build & Launch Your Spring Re-Enrollment Agent Campaign
    Thursday, December 10, 2026 | 3:00 p.m. – 4:00 p.m. Eastern Time

    Turn your preparation into action by configuring the workflows and campaign that will power your spring 2027 re-enrollment outreach.

    We’ll begin by configuring AI Alert workflows that allow your agent to loop in a staff member when a student needs human support. Then, we’ll build an AI Agent Campaign from start to finish, including defining your campaign audience and goal, enabling the AI agent, providing instructions and guardrails, and configuring the campaign for launch.

    Throughout the session, we’ll apply each step specifically to a spring 2027 re-enrollment use case so you can translate what you learn directly into your institution’s outreach.

    Leave with the core components of your spring 2027 re-enrollment Agent Campaign configured—and a clear path to launch proactive, personalized student outreach.

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Experts associated with this event

EAB Experts

Kristen Brittingham

Kristen Brittingham

Associate Director, Technology Partner Support

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Steven Kilpatrick

Steven Kilpatrick

Managing Director, Technology

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Erin Doyle Lastowka

Senior Director, Partner Support

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