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Kristen Brittingham

Kristen Brittingham

Associate Director, Technology Partner Support

As a member of the Partner Support Team, Kristen Brittingham supports partner institutions by delivering live programs for application administrators, including interactive workshops, drop-in office hours, and targeted training sessions. Her work helps higher education professionals deepen their expertise and adopt Navigate360 tools more effectively to advance student success on their campuses. Prior to joining the Partner Support Team, Kristen spent nearly four years as a Student Success Strategic Leader, providing dedicated strategic guidance to Navigate360 partners to help them maximize the platform’s impact in alignment with their institutional goals and priorities.

Prior to joining EAB, Kristen worked on college campuses for 10 years in roles spanning academic advising, student success coaching, and program management. Her experience includes leading advisor training, overseeing early alert systems, and expanding peer learning and financial literacy initiatives.

When she’s not working, Kristen enjoys spending time with her husband and two children in Greenville, South Carolina. She also enjoys reading and hiking.

Area of Expertise
Student Success and Experience
Specialties
Academic Advising, At-Risk Students, Student Success

Upcoming Events

Roundtable

Activate the Navigate360 AI Assistant for Students & AI Chat Agent

Discover how to successfully configure and elevate the AI Assistant for Students —an AI-powered chatbot built to deliver accurate, institution-specific answers to student questions.
Roundtable

Navigate360 Feature Release Round-Up

During this 1.5 session, we will provide a feature release round-up for both Student Success and Enrollment Success, spotlighting enhancements introduced over the past 6–9 months and outlining activation steps for your campus.
Office Hours

Navigate360 Office Hours

Connect with product experts from the EAB Partner Support team and network with fellow Administrators for both Navigate360 Student Success and Enrollment Success.
Cohort

Introducing Navigate360 Agent Campaigns

Discover how AI-powered Agents are transforming student outreach in Navigate360.
Office Hours

Navigate360 Office Hours

Connect with product experts from the EAB Partner Support team and network with fellow Administrators for both Navigate360 Student Success and Enrollment Success.
Roundtable

Design Impactful Dashboard Tiles in Navigate360

Join us for a one-hour session designed to help you maximize the strategic value of My Dashboard in Navigate360.